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Take a moment to consider what your organization would be like if you didn’t build relationships with your customers, employees, shareholders, vendors etc.

It’s very likely you wouldn’t have an organization or business at all. Why? Because people, not architecture, computers or fancy marketing slogans make or break a business.

This interactive and informative webinar will focus on 20 Ways to Build and Strengthen Your Customer Relationships including the number one missed opportunity that almost business or organization fails to take advantage of almost every day.

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Original broadcast January 29, 2019 

Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.