Flooding, hurricanes, wildfires, tornadoes, power outages, heat waves, lightning strikes, accidents, criminal behavior, civil unrest, and their aftermaths: How can your Florida library support your employees and community members, including the work of early responders, when disaster strikes? How can you participate in communicating and distributing aid as needed? And how can your library’s technology be put to use?

Learn how libraries and other community government, nonprofit, and organizations have prepared for and handled crises.

This session will include the following topics:

 Identifying and inventorying existing resources
 The importance of timely and accurate communication
 Becoming a communication node
 Washing machines, diapers, clean water, and auxiliary power
 What to warehouse
 Bending the rules in times of crisis
 Building partnerships with local public, private, and nonprofit responders
 Setting new strategic goals that acknowledge the unexpected
 Reviewing library policies and procedures
 Staff and volunteer training
 Defining roles within the library
 Catalyzing cooperation in your community
 Offering support to early responders and citizens
 Including emergency support in future remodeling and building plans


Original broadcast February 27, 2019 

Biography ~ Pat Wagner

Pat Wagner has been a trainer and consultant for libraries since 1978 using e-mail, platforms, and now social media to serve clients across the United States (and the solar system) who she has never met face-to-face.. She presents at state and national library conferences as well as working with libraries of all types from Alaska to Florida. She has been a frequent visitor to Florida libraries and was a facilitator for the Sunshine State Library Leadership Institute for several years. Pat focuses on skills needed to support better productivity and workplace relationships, from personnel issues to strategic planning. She is known for her practical and good-humored programs.