“The 20 Second Talk.” We go 20 years avoiding a 20 second conversation. Suppose you had a simple, honest, direct script that let you tell employees hard things about their performance problems without being anything but clear and respectful? In this webinar, you’ll write script that’s guaranteed to get results.
Designed for supervisors and managers, the interactive and informative program will help participants:
- Understand the supervisory responsibility of clarity
- Get practice producing concise, specific scripts to identify problem behaviors and their solution
Original broadcast May 26, 2015
Instructor Bio ~ Jamie LaRue
Author of the award-winning book, “The New Inquisition,” a weekly newspaper columnist for over 25 years, and a former public library administrator, today James (Jamie) LaRue writes, speaks, and consults on leadership, organizational development, community engagement, and the future of libraries. Jamie is a Candidate for President of the American Library Association in 2016-17.