Six Sigma is a series of techniques used to help streamline processes. During this introductory session, we will explore the basics of Six Sigma and how to apply the principles to the Library through strong data analysis, trending and forecasting to determine how to improve current processes and procedures within the library. In addition, we will examine Quick Wins, along with implementing Six Sigma procedures to Measure, Analyze and Improve processes along with implementing a continuous improvement culture within your Library.

Original broadcast September 27, 2017 

Biography ~ Justin Denton
Justin Denton is a Technology Innovator, from developing new Technologies at IBM which were deployed to millions of new IBM machines between 2002 to 2011 to being the Faculty Lead and acting Dean for the School of Technology at Rasmussen College. Justin has always taken to heart the continued evolution of implementing technology into his day to day work.In his most recent endeavor Justin has taken on the role of Senior Manager with Collegis Education for which he runs a division of the company that is focused on supporting over 40 College’s and Universities’ online classroom environments. His current focus is to provide industry leading levels of support to the Higher Education Industry as well as grooming team members of the support center into high performing technology professionals ready to promote into elevated roles or responsibility within the company. Justin’s passions are new technologies, education, business process development, and accelerating the growth of individuals through custom tailoring learning technologies.