Your webinar will be held on April 28, 2022 – 2:00 pm – 3:00 pm  EDT.

Login here: https://attendee.gotowebinar.com/register/3673408294871490064

Within 7 days, the recording of this session will be available in our On Demand section.


From the Public Library Association 2022 Conference website: The PLA 2022 Conference is evolving in order to provide public library professionals the opportunity to reconnect with one another, recreate the services they provide, and revitalize the passion for the work they do every day.

If you weren’t able to attend the conference this year (or even if you were there), PCI’s team of presenters will share their “best of” conference programs, event and exhibit hall experiences in this fast-paced, interactive and informative webinar.

Join us to see and hear what you might have missed or to enjoy those conference moments again!

Presenter:  Andrew Sanderbeck is a recognized expert presenter, coach and consultant for libraries and library organizations. His favorite topics include customer service and customer experience, effective communication and management and leadership skills. He has presented at ALA, PLA and at many state and regional library conferences, as well as international conferences in the United Arab Emirates and numerous European Countries. Andrew is a past president of The Library Board of Trustees for the Haywood County Public Libraries and advocates for libraries with his monthly donation to EveryLibrary. http://everylibrary.org