Your webinar will be held on July 12, 2022,  10:30 am – 11:30 am  ET.

Login here: https://attendee.gotowebinar.com/register/4504636888255485199

Within 7 days, the recording of this session will be available in our On Demand section.


As library shelving and physical collections continue to diminish, electronic resource collections continue to grow. To keep up with library trends and evolve in these troubling and uncertain times, we need to understand how to expand our Interlibrary Loan (ILL) services to meet the needs of our library patrons. In this webinar, you’ll learn to utilize ILL services to do just this. Designed for MLS candidates, MLS graduates, librarians, library administrators, and paraprofessionals, this course teaches you everything you need to know about ILL systems, including its surrounding nuts and bolts, regulations, and copyright issues. You’ll also explore potential internal and external policies and procedures that your library can put in place and examine modern day challenges related to electronic resources.
This webinar also introduces you to management software tools, both those created internally as a homegrown option, or a proprietary software platform like ILLiad, Rapid ILL, or Tipasa. Throughout the webinar, you’ll gain exposure to and become skilled in assessing how ILL affects your organization’s staffing and budgeting bottom lines.

After participating in this webinar, you will understand:
• Definitions and Histories: learn the key concepts of ILL infrastructures and operations
• Present situations: Grasp the current issues and opportunities for ILL operations, such as international lending, copyright compliances, and software/hardware needed for an efficient operation
• Procedures and staff management: Have starting points for creating and enforcing patron-driven borrowing and lending policies and procedures
• Future predictions: Discuss how changing COVID challenges will drive your ILL operations forward

Presenter: Debra Lucas has been the Head of Reference, Instruction, and Interlibrary Loan at D’Youville College in Buffalo, NY, since 2002. She is the author of Marketing the 21 Century Library: The Time is Now, published by Chandos, an imprint of Elsevier. She has been an online instructor in Library Studies since 2012. She has multiple publications in such prestigious journals as Pharmacy (2021), International Journal of Nursing (2021), Library Leadership and Management (2020), Collaborative Librarianship (2011), the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve (2009), and the Journal of Library and Information Science (2007). Her book chapters appear in Middle Management in Academic and Public Libraries (2011) and the 21st Century Handbook of Anthropology (2010). Dozens of encyclopedia articles appear in the Encyclopedia of Power (2011), the Encyclopedia of Time (2009), the Encyclopedia of Anthropology (2005), and the 20th Century Encyclopedia of Pop Culture (2000).  Additionally, she served as an editor for the Journal of Library Innovation. In the surrounding communities, she routinely guest lectures in the field of librarianship, philosophy, and research (2007-). She is a senate parliamentarian to the Faculty Senate of D’Youville, was awarded a Sabbatical in 2014, a Fellowship Award in 2015-2016, and was then promoted to full-librarian in 2016.