Your webinar will be held on November 22, 2022,  2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/3958865708817425935

Within 7 days, the recording of this session will be available in our On Demand section.


We have a lot to be thankful for in our lives!! Yes, even the things we may see as “bad” can have silver linings. More than ever, we need to become more self-aware of our thoughts toward life’s events and experiences and focus on being thankful for everything.

Join Andrew Sanderbeck as he leads our annual Giving Thanks program and shares his experiences including 18 days in COVID isolation in a hospital in Germany. I highly recommend that you purchase and check out the book Self Observation: The Awakening of Conscience: An Owner’s Manual by Red Hawk before the program. You can check out the book at: https://www.hohmpress.com/products/self-observation-an-owner-s-manual

Presenter: Andrew Sanderbeck has been developing and conducting training programs for library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face programs on Customer Service and Communication Skills for libraries in the U.S. and numerous countries around the world.

Andrew’s programs are filled with proven techniques that attendees can immediately apply with their difficult and challenging customer behaviors. He is the past president of the Haywood County Library Board of Trustees in Western North Carolina.