Your webinar will be held on October 20, 2022,  2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/4084614654172711947

Within 7 days, the recording of this session will be available in our On Demand section.


Most of us experience grief in our personal lives and use a variety of strategies to cope and continue functioning. While empathetic supervisors may adequately manage distress by comforting individuals, a culture of silence exists around disenfranchised grief, which can stymy organizational health.

Attendees will take away:
• How to understand the power that unresolved organizational and personal grief has in organizations
• The ability to recognize the many faces of grief in the library workplace
• Ability to develop strategies to apply to your library or yourself resulting in resilience, empathy, and greater team cohesion

Presenter: Rebecca Tolley is the interim director of research and instruction services at East Tennessee State University’s Sherrod Library where she also coordinates the research consultation service. She speaks and publishes on topics such as organizational culture, customer service, and cultivating empathy in library workers. Her book A Trauma-Informed Approach to Library Services was published by ALA Editions 2020.