Creating Engagement in Online Meetings Using Zoom: Beyond the Basics

Creating Engagement in Online Meetings Using Zoom: Beyond the Basics


By now, we’ve all heard of Zoom and probably have utilized some version of a virtual meeting. This presentation will focus on unlocking Zoom’s true power and offering more engaging meetings, presentations, and workshops. We will be blending some of the more advanced zoom features and combining them with best practice webinar experiences. Using these methodologies, you will deliver a more meaningful Zoom call that will leave lasting impressions to all that participated. Wonder how to get YouTube’s audio to play through Zoom without having to blast your speakers? What about those fancy “virtual webcams”? How do you get participants to participate more and multi-task less during meetings?

This and more will be discussed and explored in this webinar.


Original broadcast April 14, 2021 

Presenter ~ Brian Pichman
Brian Pichman is a technology enthusiast, sharing his thoughts and ideas to libraries so they can become more interactive, innovative, collaborative, and engaging He is a web developer with experience designing websites. Brian started a collaborative platform called the Evolve Project which aims to change the way people see libraries by introducing new technology and concepts for libraries. Libraries need to re-position themselves as community anchors in order to succeed in today’s culture.

Programming at Home: Parents and Caregivers


Your webinar will be held on June 29, 2021,  10:30 am – 11:30 am  ET.

Login here: TBA

Within 7 days, the recording of this session will be available in our On-Demand section.


With school closures, remote learning, and working from home, COVID has changed day-to-day reality for many families. While school-age children are becoming overwhelmed with work and screens, parents are often at a loss to find creative ways to engage younger children who are temporarily unable to attend daycare or preschool. Libraries have stepped in to offer virtual storytimes for their patrons, but what can we offer that directly supports parents’ and caregivers’ engagement with children?

Libraries have an opportunity to reach out to their families and give them a behind-the-scenes look at how we create dynamic and enjoyable programs for children, giving parents tools to adapt library crafts and activities to use with their children. Librarians can create streaming, recorded, and written content for parents, offer take-home activity kits, and more.

At the conclusion of this program, attendees will:
• Understand the principles of adult learning
• Build their toolkit of parent- and caregiver-oriented programming
• Learn ways to extend programs for parents beyond the current COVID reality

Presener: Rebecca Donnelly
Rebecca Donnelly holds a Master’s in Library and Information Science from San Jose State University. She has worked in public libraries in Florida, New Mexico, and New York since 2006, specializing in children’s services. Rebecca is also the author of several books for young readers, including the picture book Cats Are a Liquid and the Indies Introduce/Kids’ Indie Next pick How to Stage a Catastrophe.

10 Customer Service Trends and Predictions for 2021/2022 and Beyond

Your webinar will be held on June 24, 2021,  2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/5906351477874895630

Within 7 days, the recording of this session will be available in our On-Demand section.


During and after the COVID-19 pandemic, customers expect and deserve the best service we can give them. Organizations that cannot adapt and innovate will continue to struggle to meet the needs of their users, communities, staff and stakeholders. Conversely, those organizations that can roll with the changes and prepare for the uncertain future ahead for their customers will reap the benefits of greater loyalty and support.

Changes in customers’ needs and desires continues to happen at an increasing speed. The pandemic has changed customer service expectations and delivery in our libraries and we have to be vigilant in knowing that what is effective today might not meet the needs of our users in the future.
This interactive and informative program will explore 10 customer service trends and predictions to help you and your organization prepare for the next wave of customer expectations to come.

Presenter: Andrew Sanderbeck
Andrew has been developing and conducting training programs for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.  He is a board member of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.

Mindful Leadership – How Ancient Tibetan Healing Tradition Can Help You’ll to Become a Better Leader of the Future

Your webinar will be held on June 22, 202,  10:30 am – 12:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/9050103711314295822

Within 7 days, the recording of this session will be available in our On-Demand section.


Leadership is often perceived as something heavy, something that comes with a lot of responsibilities. What if every one of us can be a great leader? What if we can reconsider our perception of leadership and make it something easy, fun and enjoyable without any judgments and fixed points of view? Wouldn’t every one of us enjoy leadership more?

Join Damir Kazykhanov for a unique program on leadership, mindfulness, meditations and more. He will introduce you two stories on how you can improve your leadership style, share the view of ancient Tibetan healing tradition on leadership, discuss how meditation can help individuals in development of personal leadership style.

Attendees will also learn different approaches to leadership and be given recommendations on how to practice mindful leadership every day. At the end of the program Damir will lead you through a short meditation session to balance your energy system and connect with your own leadership capabilities.

As a result of this program, attendees will learn how to:
● Differentiate two leadership styles based on ancient Tibetan healing tradition
● Navigate yourself in your energy system and the body
● Practice mindful leadership tools every day, that are essential not only for the leadership in organizations, but also for self-leadership

Presenter: Damir Kazykhanov
Damir Kazykhanov is an entrepreneur, startup mentor, international speaker and meditation sessions facilitator based in Moscow (Russia).
Damir has been worked as an investment banker for seven years before launching an entrepreneurial career in 2009. He co-founded number of startups before he started in 2014 his own accelerator program called Global Startup. With his UK partner and the team he delivered accelerator programs and workshops for international startups in Middle East, Europe, China and Russia.

He has MSc’01 at Computer Science from Ufa State Aviation Technical University and MBA’09 from Manchester Business School (incl. Johnson School of Management, exchange MBA program). In 2018 he with his wife had founded meditation center in Moscow to provide entrepreneurs and professionals with holistic approach in finding a balance between personal life, career and business. He translated and published in Russia a book “Inside you; The twenty-four lights” about ancient Tibetan healing tradition. Now he facilitates meditation session and speaks about mindful entrepreneurship and leadership at international events.
You can connect with Damir on Instagram @damirkazykhanov.

This session will be 90 Minutes

Overcoming Adversity – The Path to Resilience

Your webinar will be held on June 17, 2021, 2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/8521955499935286030

Within 7 days, the recording of this session will be available in our On-Demand section.


This interactive storytelling session encompasses Oleg’s personal journey of overcoming adversity and is filled with actionable and applicable steps that attendees can use to develop self-efficacy, optimism, resilience, hope and sense of purpose during times of adversity.

Oleg’s story is a great reminder of how every adversity carries within it the possibility of an equal or greater benefit.

As a result of this program attendees will learn to:
• Recognize their current adversity
• Express possible solutions to that adversity
• Reinforce optimism and positive thinking into their life
• Adapt to a new environment through a strategic plan
• Master the newly acquired skills
• Empower themselves to see new possibilities

Register here for the live webinar or to have early access to the recording when it becomes available – all in this place! No need to register in a separate place for recording access.

Presenter: Oleg Lougheed

Oleg’s start in life was inauspicious. At 9 years old, he relinquished his parents’ rights and entered a Russian orphanage. At 12 years, he was adopted into a new family, in a new country, halfway across the world, to start a new life.

At 24 years old, he began his journey of helping others live the life they have always dreamed of, despite their hardships and misfortunes by reminding them that their past circumstances do not have to define their future.