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When Webinars Attack: Getting from Tedious to Terrific

When Webinars Attack: Getting from Tedious to Terrific

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You have been asked (or maybe you volunteered) to do a webinar. Now what? You’ve almost certainly sat through your share of horrendous webinars, and you don’t want to inflict one on anyone else.

  • How do you prepare?
  • How is a webinar different from giving an in-person presentation?
  • How do you keep people interested so they don’t just go spend the whole time on social media?

The questions can be overwhelming and the challenges numerous. Find out what works and what does not, and how to keep your audience engaged.

Learn how to avoid the common mistakes that newbie presenters make. Discover what it takes to get asked to get asked do it again–you can make your first (or next) webinar ROCK!

Laura Solomon, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

Class Resources

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Creating Online Help for Library Services and Resources

Creating Online Help for Library Services and Resources

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Our digital resources are amazing – they help students research and learn, they help small businesses develop and plan, and they entertain through eReading and streaming media. All for free! We also promote our in-person programs, resources, and materials on our websites. 

However, with all of these resources can come frustration.  Users can be left frustrated and without finding what they needed.  

How can we help our digital users? How can we help people we may never see in the library? During this interactive webinar, we will explore how through free resources and ingenuity, libraries can create a website that helps guide users to the resources they seek through:

  • Good design
  • FAQ and online help through videos and tutorials
  • Implement online help with chatbots, chat, and email assistance

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Successfully Managing People Series

Successfully Managing People Series

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Successfully Managing People Webinar Series

Leading others through the process of achieving organizational objectives is a challenging yet rewarding assignment that requires excellent administrative, interpersonal, and communication skills. In today’s professional worlds, successful supervisors and managers not only need to create a proactive environment, but they must also remain flexible in face of continual change.

Learning Objectives: Upon completion of this series, participants will be better able to apply situational leadership, practice emotional intelligence, manage performance effectively, handle differences constructively, and move their teams forward in times of change. They will leave understanding that there is no one-style fits all approach to management and communication.

Session 1: Leadership 101
What makes an effective manager or supervisor? By applying the principles of Situational Leadership, participants will learn how their leadership styles and development level of their employees are connected. They will leave with a better understanding of how to lead, communicate, and delegate more wisely.

Session 2: Emotional Intelligence: Our Other Intelligence
Leaders set the tone. With better understanding of the connection between our cognitive and emotional intelligences, individuals can become more effective at handling themselves, people, and situations with calm and confidence. Participants will leave knowing how to harness the energy of emotion to achieve constructive outcomes.

Session 3: Performance Management Process
Why is there so much stress at performance review time? Participants will learn tips to organize their thoughts, write professionally, set clear expectations, share constructive feedback, and coach towards success. They will leave understanding the essential role of performance management on individual and team goals.

Session 4: Managing Differences Constructively
Everyone encounters at least one difficult person or situation to deal with at some time. Managing conflicts, differences, and diverse personalities are a part of life, personally and professionally. Participants will leave knowing how to keep issues and people from having a negative and stressful effect on them.

Session 5: The Dynamics of Change
Change is not always easy, yet it has become a way of life for those living in today’s professional environments. By learning to strategically plan, communicate effectively, encourage involvement, and manage reactions constructively, it becomes an opportunity for people to grow from the experience. Participants will leave with the tools to move themselves and others forward to achieve their objectives.

Claudia Monte is founder and principal of CAM Consulting Group LLC, a full-service HR consulting and training firm, which she started in 1993 to assist individuals and organizations achieve success. She has extensive experience nationally as a speaker, trainer, coach, and consultant for clients in the private, public, library, legal, and nonprofit sectors. She specializes in helping individuals strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, Claudia held sales and leadership positions with several Fortune 500 companies. She received her degree from Widener University.

Session 1: Leadership 101

Session 2: Emotional Intelligence: Our Other Intelligence

Session 3: Performance Management Process

Session 4: Managing Differences Constructively

Session 5: The Dynamics of Change

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Creating Content for Video

Creating Content for Video

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Video is one of the most effective ways to reach our students and users.  On average, people spend 100 minutes a day watching videos (smartinsights), so how can we be part of this daily viewing habit?   

What are the different options for creating live and recorded videos for our social media and our websites?  

We will explore free tools to utilize content ideas that work, content creation tools, and best practices for using video to promote the library.  

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

YouTube Live Streaming

YouTube Live Streaming

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Live Streaming is a great way to engage your users online. As libraries, we can use it to bring our services and programs to users throughout our community.

During this interactive session, we will explore the basic how-to’s of live streaming, the tools we can use to enhance the experience, and best practices to get the most out of each virtual event. 

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.