Successfully Managing People Webinar Series
Leading others through the process of achieving organizational objectives is a challenging yet rewarding assignment that requires excellent administrative, interpersonal, and communication skills. In today’s professional worlds, successful supervisors and managers not only need to create a proactive environment, but they must also remain flexible in face of continual change.
Learning Objectives: Upon completion of this series, participants will be better able to apply situational leadership, practice emotional intelligence, manage performance effectively, handle differences constructively, and move their teams forward in times of change. They will leave understanding that there is no one-style fits all approach to management and communication.
Session 1: Leadership 101
What makes an effective manager or supervisor? By applying the principles of Situational Leadership, participants will learn how their leadership styles and development level of their employees are connected. They will leave with a better understanding of how to lead, communicate, and delegate more wisely.
Session 2: Emotional Intelligence: Our Other Intelligence
Leaders set the tone. With better understanding of the connection between our cognitive and emotional intelligences, individuals can become more effective at handling themselves, people, and situations with calm and confidence. Participants will leave knowing how to harness the energy of emotion to achieve constructive outcomes.
Session 3: Performance Management Process
Why is there so much stress at performance review time? Participants will learn tips to organize their thoughts, write professionally, set clear expectations, share constructive feedback, and coach towards success. They will leave understanding the essential role of performance management on individual and team goals.
Session 4: Managing Differences Constructively
Everyone encounters at least one difficult person or situation to deal with at some time. Managing conflicts, differences, and diverse personalities are a part of life, personally and professionally. Participants will leave knowing how to keep issues and people from having a negative and stressful effect on them.
Session 5: The Dynamics of Change
Change is not always easy, yet it has become a way of life for those living in today’s professional environments. By learning to strategically plan, communicate effectively, encourage involvement, and manage reactions constructively, it becomes an opportunity for people to grow from the experience. Participants will leave with the tools to move themselves and others forward to achieve their objectives.
Claudia Monte is founder and principal of CAM Consulting Group LLC, a full-service HR consulting and training firm, which she started in 1993 to assist individuals and organizations achieve success. She has extensive experience nationally as a speaker, trainer, coach, and consultant for clients in the private, public, library, legal, and nonprofit sectors. She specializes in helping individuals strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, Claudia held sales and leadership positions with several Fortune 500 companies. She received her degree from Widener University.