Do your patrons and staff members need some computer training? Before you begin, step back and ask a very important question: “Do we need training on how to set up the training?” This interactive and fun webinar presentation will show you how to take a computer training session from patron need to successful execution.
Your guide, Maurice Coleman, will show you some different ways to teach technology while touching on adult learning theory and giving you a leg up on developing training programs for your customers on both sides of your desk.
Original broadcast November 5, 2015
Instructor Bio ~ Maurice Coleman
Maurice Coleman has been the technical trainer at Harford County (MD) Public Library in NE Maryland for 10 years and has headed a training and digital consulting practice since the 1990’s.
He has over 20 years of experience teaching all ages how to sensibly use technology, computer hardware and software. He has also extensive experience managing and incorporating cutting edge initiatives and projects. He has delivered training on effective technology planning and deployment, social media skills, nonprofit organizational development and fundraising, community organizing, and presentation skills.