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Ensuring a Leadership Pipeline with Succession Planning

Ensuring a Leadership Pipeline with Succession Planning

Learn how to formalize talent development and ensure leadership continuity by developing and implementing a succession plan at your library. Don’t get caught off guard when a key staff member leaves! A succession planning process will help your library take time now to figure out how to effectively transfer institutional knowledge, increase job satisfaction, and retain emerging leaders’ imperative for the library’s future success.

By developing this strategic tool, your library can rest assured that you have the right leaders in place and can effectively respond to staffing changes without skipping a beat.

As a result of this program, attendees will:
• Understand why succession planning is an important and a necessary component of continuous improvement
• Learn how to structure and execute a succession planning process
• Understand how to implement a succession plan so your library can effectively respond to changes in leadership positions

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Original broadcast July 22, 2021

Presenters: Amanda Standerfer
Amanda’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda has served as a consultant and facilitator, working with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building.

Amanda is currently the Director of Development & Promotion for The Urbana (IL) Free Library. he’s spent half of her career working in philanthropy (as Program Officer for The Lumpkin Family Foundation based in Mattoon, IL and as Program Director with the Southeastern Illinois Community Foundation, serving Effingham and Mattoon, IL) and the other half in libraries (as Head of the Adult Division at the Decatur (IL) Public Library and as Director of the Helen Matthes Library in Effingham, IL). She loves melding her library and philanthropy knowledge – calling herself a “philanthro- brarian.”

Cultural Humility: What It Is and Why It’s Important to You and Your Library

Cultural Humility: What It Is and Why It’s Important to You and Your Library

 

Most libraries were founded decades ago when the cultural makeup of the area they are located in was very different. Although innovative librarians and library staff have created new and improved services to meet the needs of a more diverse population, disparities in services still exist and the organizations as a whole have not sufficiently changed with the times.
Most individuals are not aware of the implicit bias they have in their everyday interactions with customers and employees. The culmination of each individual’s life experience produces the ideas of how we as individuals see everything.

This program is the first step into self-reflection and organizational awareness of cultural humility. Methods of analysis and action plan ideas are included.

As a result of this program, attendees will:
• Define “Cultural Humility” and why this practice is important in the workplace and in life
• Begin self-reflection process in order to create a life-style of Cultural Humility
• Begin the process of creating an action plan for individual and/or organization for path that fosters “other-oriented” relationships

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Original broadcast July 15, 2021 

Presenter: Suvi Manner
Suvi Manner is an educator and librarian with a passion for helping others through professional and personal development. She transformed library services by focused outreach to surrounding ethnic communities and is the creator of the Cultural Tapestry Series at Palm Springs Public Library. Since being an immigrant in her teens, she spent years studying and observing the history and experiences of diverse South Florida cultures culminating in an M.A. in Cultural Foundations of Education with a focus on Multicultural Education. She completed a Leadership Certificate program at FSU focusing on serving the underserved populations in

libraries and is a known library advocate with a decade of experience as an administrator during which she served on numerous committees in libraries and professional associations. She applied and received grants related to providing library services for economically and culturally marginalized groups. One of the grants she received provided an opportunity to participate in the PLA Inclusive Internship Initiative (iii) in 2019. In addition to mentoring the program’s selected teen in the PLA iii, she has also served as a mentor and supervisor for many participants in the Sunshine State Library Leadership program.
https://www.linkedin.com/in/suvi-katriina-manner-58b07732/

How Do We Do That Again? Documenting Your Library’s Work

How Do We Do That Again? Documenting Your Library’s Work

TBLC logo

Are you in charge of creating documentation for the processes at your library? Do you feel overwhelmed by this task, or like you don’t know where to start? This class will break down documentation creation into manageable chunks using the five-step technical writing process. Participants will learn how to plan, structure, write, review, and publish their documentation. This course includes many opportunities for hands-on practice with the creation of documentation.

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Original broadcast July 16, 2021 

Presenter: Emily Nimsakont
Emily Nimsakont is the Cataloging and Metadata Trainer at Amigos Library Services. She previously worked as Head of Cataloging and Resource Management at the University of Nebraska-Lincoln’s Schmid Law Library. She holds a master’s degree in library science from the University of Missouri-Columbia, a master’s degree in museum studies from the University of Nebraska-Lincoln, and a bachelor’s degree in history and psychology from Knox College in Galesburg, Illinois.

 

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

How to Improve Your Workplace When You are Not the Boss

How to Improve Your Workplace When You are Not the Boss

 

t’s not enough to criticize and complain if you want to make your workplace better, particularly when you don’t have power or authority. Also, being right about the technical details of the problem and possible solutions is usually not enough either. You can improve your situation by building better workplace relationships, learning to navigate the political maze of your workplace, and ensuring your own behavior is beyond reproach.

Topics include earning positive influence, meaning trust and respect, when you don’t have authority; modeling the behavior you want to see and hear in others; the importance of empathy when it comes to understanding the bosses’ point of view and priorities, picking your battles, and making most of your interactions with your co-workers and employees about praise and gratitude, not complaining or asking for help.

At the conclusion of the webinar, participants will be able to:
• Build status through accomplishment and good workplace relationships
• Identify first steps for making successful change
• Create a support team of mentors and like-minded change agents

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Original broadcast July 1, 2021 

Presenter: Pat Wagner
Pat Wagner and her husband Leif Smith own Pattern Research, Inc., a 46-year-old training, research, and consulting business. She has worked for libraries and higher education as an educator and consultant since 1978, focusing on behavioral and organizational skills that support institutional and personal success. Her specialties include conflict management, customer service, marketing, supervision, project management, and ethics.  She lives in Denver with her husband and 3000+ books.

Key Principles to Achieve Self Leadership

Key Principles to Achieve Self Leadership

 

What passes for leadership guidance is often little more than lists of what we should and shouldn’t do, with a sprinkling of desirable skills, attitudes and aptitudes mixed in. And then, we’re told, if we relentlessly strive to be “authentic” and “empathetic,” “Voilà!” We’re leaders! But this collective wisdom misses the point. Aspiring leaders must first learn to lead themselves by controlling their emotions and impulses—then, and only then, they can lead others.

For many, self-leadership demands a change in how we view and interact with the world around us. Cultivating self-leadership starts with self-reflection, enabling us to be happier, more productive, and, most importantly, more at ease with much of what we might encounter in our end.

As part of this self-reflection process, this Webinar will address eight principles to help you get started on the path to achieve self-leadership. We need to practice these principles daily needed to ensure they remain woven into the fabric of our lives. The Webinar also will explore how to maintain this practice amidst the range of activities and responsibilities that at times seem to rule our lives.

Mitchell Friedman, EdD, APR, the Webinar leader, will share his experience and insight into these core principles. They’re based on his education and research on leadership development, as well as his practice of them over the last two decades.

By the end of this Webinar participants will be able to:
• Understand core principles of self-leadership
• Start to apply these principles to their own lives
• Develop a regular practice to monitor their self-leadership development

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Original broadcast June 15, 2021 


Presenter: Mitchell Friedman

Mitchell Friedman, EdD, APR develops people. Known as an enthusiastic, energetic, and insightful educator and consultant, he relishes opportunities to help others to develop their skills and abilities on the path to achieving their full potential.
Dr. Friedman teaches leadership, management communication, organizational behavior, and public relations at universities located throughout the San Francisco Bay Area. Dr. Friedman also helps a range of organizations to develop the communications and leadership skills of their employees.

Coaching Conversations for Better Results

Coaching Conversations for Better Results

By developing a coaching approach to conversations in the workplace, you can achieve greater results and contribute to the growth of the individuals and teams with whom you work. Posing questions in team conversations supports a collaborative approach to problem solving and innovation.

In this webinar, participants will learn how to:

• Employ inquiry as a way to help employees solve their own problems
• Understand the importance of listening and being present as part of crucial conversations
• Guide strategic and collaborative conversations to build strong teams and achieve extraordinary results

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Original broadcast June 8, 2021

Presenter: Sue Erickson
Sue Erickson is Library Director at Virginia Wesleyan University in Virginia Beach, VA. Prior to that, she held a variety of positions over 12 years at Vanderbilt University where her responsibilities included coordinating assessment and public services for the Vanderbilt Libraries and serving as Interim Director of Peabody Library. On the side, Sue consults on library accreditation and effectiveness, facilitates staff retreats, and engages in leadership coaching at http://sueerickson.com/

We Survived: Boosting Staff and Community Morale and Wellness During Crisis

We Survived: Boosting Staff and Community Morale and Wellness During Crisis

Whether it’s a natural disaster or a pandemic, your library’s decisions and actions during a crisis matter. They will not only have a profound impact on your employees’ morale, but will affect your community for years to come.

Learn how Springville Library managed library services during our closure for the pandemic, and how they have kept their staff and community well.

As a result of this program, attendees will:
• Help their community thrive, even during times of crisis or emergency
• Keep their employees engaged, motivated, and nurtured
• Offer continued services and care to the community and library users
• Find creative ways to help their staff and patrons adapt to unusual and difficult circumstances

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Original broadcast June 3, 2021 

 
Presenter: Lauren Tolman
Lauren Tolman received her Master of Education degree with a literacy emphasis from California State University, Fullerton. Lauren has worked in libraries for 15 years, beginning as a page and progressively moving up in various positions. She currently works as the head of youth services for Springville Public Library in Springville, Utah, where she has been for five years. Springville Library serves a population of 33,000 citizens in a growing community 45 minutes outside of Salt Lake City. It has been named Best of State for five years running, being acknowledged for its service to the community. Lauren’s passion is to serve the youth of Springville and make them feel at home in their library.

How to Improve Your Workplace When You are Not the Boss

How to Work with a Boss You Don’t Like

 

We all want to feel supported, trusted and understood by our bosses. But, in the course of our careers it does not always work out that way. In this one-hour interactive webinar you will learn practical steps to improving your most difficult boss relationships.

Learn the 5 most common types of bosses that can turn your work life upside down. Whether you are dealing with a micro-manager, a sacred cow, a passive aggressive boss, unconsciously biased boss or a boss who avoids doing their job and making decisions. We will discuss actionable steps you can take to manage any boss you don’t like.

In this interactive program attendees will learn how to:

• Manage their expectations of their boss
• Take control of their situation by managing up
• Take the behavior of their boss less personally
• Get along with a boss you don’t like

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Original broadcast June 1, 2021

Presenter: Kathi Elste
Kathi Elster is the co-author of Mean Girls at Work – How to Stay Professional When Things Get Personal (2012), Working for You Isn’t Working for Me – The Ultimate Guide To Managing Your Boss (2009) as well as the best-selling business book
Working With You is Killing Me – Freeing Yourself From Emotional Traps At Work (2006)

Out since March 2006, Working With You Is Killing Me has hit the New York Times Business Books Bestsellers List as well as Business Weeks and The Wall Street Journal’s bestsellers lists. Kathi is also the President of K Squared Enterprises, a Management Consulting firm located on NYC. Kathi is the cohost of the popular podcast My Crazy Office. http://ksquaredenterprises.com/my-crazy-office/

As a career and executive coach, Kathi specializes in staff training and development. She has helped companies by training thousands of individuals in the art of achieving business goals while managing difficult personalities and emotionally charged situations.

Published author, college educator, public speaker and veteran executive coach, Kathi has appeared on The Today Show, Good Morning America, CNN and numerous nationally syndicated radio shows an podcasts to talk about managing difficult workplace relationship. Kathi has charmed audiences and led workshops at Microsoft, Starbucks, Time Life, Martha Stewart Omni Media, Prudential, Proctor & Gamble and NASA.

Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public

Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public

 

Empathy is generally defined as “the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.” As libraries continue to evolve to meet the needs of their users and communities, a barrier to building more empathetic and trusting relationships often stems from a lack of understanding about how to start and construct conversations with them.

This program is designed to help you prepare for and build more empathetic and trustful conversations with your community.

Throughout the session, we will offer opportunities for participants to practice what they learn through exercises and reflections that they can use in their everyday interactions.

As a result of this program, attendees will learn:

• How to identify conversation types with the public
• how to prepare for and plan conversations addressing various issues
• how to use positive language statements to guide the conversation
• and how to use empathy-driven approaches to gain greater understanding and build trust

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Original broadcast May 27, 2021 

 

Presenter ~ Lauren Clossey
Lauren Clossey is the Continuing Education Consultant for the State Library of North Carolina. Having worked in academic, school, and public libraries, she has varied experiences that focused her interests on professional development and adult learning. Lauren is a certified instructional technologist, certified public librarian, and a licensed school library media coordinator.
She plans for and develops the State Library’s Continuing Education program, focused on professional development opportunities for North Carolina’s library staff in academic and public libraries.

Presenter ~  Amanda Johnson
Amanda Johnson has worked in public, academic, and special libraries, as well as archives. She joined the State Library of North Carolina in 2014 as the data analysis and communications consultant and state data coordinator. She administers the annual public library survey for North Carolina and provides consulting services for developing programmatic evaluations, finding library and community data, and communicating data.

Embrace the Change Not the Conflict: Difficult Conversations in the Workplace

Embrace the Change Not the Conflict: Difficult Conversations in the Workplace

Difficult conversations are needed in the workplace. Ignoring issues and problems won’t make them go away and only increases the pain that they cause.

In this informative session, you will learn:
• how to identify the various types of managerial and peer-to-peer conversations
• how to prepare for and plan conversations addressing various issues from performance to conflicts
• how to take a mindful approach to guiding difficult conversations down a constructive path to greater understanding

Throughout the session, Lauren and Amanda will offer opportunities for participants to practice what they learn through exercises and reflections that they can use in their everyday interactions.

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Original broadcast May 18, 2021

 
Presenter ~ Lauren Clossey
Lauren Clossey is the Continuing Education Consultant for the State Library of North Carolina. Having worked in academic, school, and public libraries, she has varied experiences that focused her interests on professional development and adult learning. Lauren is a certified instructional technologist, certified public librarian, and a licensed school library media coordinator.
She plans for and develops the State Library’s Continuing Education program, focused on professional development opportunities for North Carolina’s library staff in academic and public libraries.
 
Presenter ~ Amanda Johnson
Amanda Johnson has worked in public, academic, and special libraries, as well as archives. She joined the State Library of North Carolina in 2014 as the data analysis and communications consultant and state data coordinator. She administers the annual public library survey for North Carolina and provides consulting services for developing programmatic evaluations, finding library and community data, and communicating data.