813-324-2901
Dealing with Passive Aggressive Behaviors

Dealing with Passive Aggressive Behaviors

Passive-aggressive behavior confuses and maddens. Coworkers are often ill-equipped to respond to it. This Webinar will help to fill this need. You’ll gain insight and acquire tools to help you work productively with anyone who might speak, act, and think in a passive-aggressive fashion.

Webinar participants will learn:
Characteristics of passive-aggressive individuals;
Signs and examples of passive-aggressive behaviors;
The not-so-subtle language of passive-aggressiveness;
Why people display passive-aggressive tendencies; and, most importantly,
Strategies for managing the potentially pernicious consequences of passive-aggressiveness in the workplace

In short, this informative program promises two things. First, it will help you to improve your abilities to recognize passive-aggressiveness. Second, you’ll learn how to respond constructively to such incidents.

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/07/9.27.18-Dealing-With-Passive-Aggressive-Behaviors.pdf” title=”Handout “]

Original broadcast September 27, 2018

Mitchell Friedman ~ Biography
Mitchell Friedman, EdD, APR develops people. Known as an enthusiastic, energetic, and insightful professional, he basks in opportunities to help others to achieve their full potential through his roles as a university professor and administrator, career coach, and communications and leadership trainer.

Dr. Friedman is a Visiting Associate Professor in the Graduate School of Business and Public Policy at the Naval Postgraduate School (NPS) in Monterey, Calif. He also helps organizations develop the communication and leadership skills of their employees.

 

20 Tools and Tips for Competitive/Market Intelligence Research in 60 Minutes

20 Tools and Tips for Competitive/Market Intelligence Research in 60 Minutes

 

Libraries are essential for supporting small businesses in their communities by providing programming, tools, and access to market research. Research databases and access to software help support small business owners, students, and entrepreneurs understand their niche markets and launch their projects.

Businesses now operate in a world in which information is more readily and publicly available than ever before. Competitive intelligence or market intelligence is the gathering and analyzing of information relevant to the external environment of a business, and is often part of their strategic planning function.

In this informative webinar, we will cover 20 tools and tips for building and supporting business research and intelligence efforts in your library.

Objectives:
Gain an understanding of competitive/market intelligence
Learn about resources for intelligence research
Identify ways to implement tools and practices in your work place
Learn how to help your library patrons with business research

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/06/9.13.18-20-Tools-and-Tips-for-Competitive-Market-Intelligence.pdf” title=”Handout”]

Original broadcast September 13, 2018

Rachael Altman ~ Biography
Rachael Altman is currently a Market Intelligence Analyst at Sidley Austin, LLP, where she researches clients and industries to support marketing, business development, and strategic initiatives. She previously worked at Grant Thornton International Ltd as a Research Analyst in Risk Management & Independence and in academia as a Librarian at Alabama State University and Rockford University. Rachael believes librarians

The Four Major Energy Blocks Leaders Encounter and Strategies to Overcome Them 

The Four Major Energy Blocks Leaders Encounter and Strategies to Overcome Them 

As leaders, our mindset, or perspective, affects our feelings and drives our actions. This mindset can also be called “energy”. And, whether we realize it or not, people sense our energy. Energy is how we “show up” in our careers and relationships.

When our energy is high, we can access our greatest creativity, innovation and wisdom. We present as inspiring and collaborative leaders. We feel positive, motivated and ready to serve. Yet, we are all faced with energy blocks that prevent us from accessing this higher energy. While there are both external and internal energy blocks, the four major internal blocks tend to be the most challenging to overcome. They block the flow of our true powerful and creative talents, they hold us back, slow us down, and limit our ability to assist those around us in gaining access to their own success.

In this interactive and informative webinar, Jenna Cooley will share the four major energy blocks and strategies to overcome them. With this knowledge, leaders are more self-aware and better able to tap into their “higher coach” to overcome the barriers that keep them in survival mode so that they more readily resonate at a thriving level of energy.

Handout

Handout

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/06/9.6.18-The-Four-Major-Energy-Blocks-Leaders-Encounter-1.pdf” title=”Handout”]

Original broadcast September 6, 2018

Jenna Cooley ~ Biography
Jenna Cooley combines 20 years of experience in business, education, counseling and non-profit organization management with her exceptional training with the Institute for Professional Excellence in Coaching (iPEC) to infuse her passion for emotional and social intelligence into leadership. Jenna specializes in the Core Energy Coaching™ and Energy Leadership™ approaches that empower individual leaders and organizations to focus not only on WHAT to do and HOW to do it, but on WHO they are at the core and WHY they do what they do.

It’s Not You, It’s How You Interview: Navigating the Public Library Interview

It’s Not You, It’s How You Interview: Navigating the Public Library Interview

Having trouble getting that first library job? Unable to move up? Do you keep getting interviewed but don’t land the job?

This presentation will not only share the most commonly seen interview mistakes, but give insights on how to avoid them. The patterns discussed come from our combined public library interview panel experience, along with input received from 65 hiring managers from public libraries.

By the end of the session, attendees will gain:

• Strategies for acing the hiring process, from the application to the interview
• Practical tips to engage your interviewer
• Insights on how to best highlight your skills and assets during the interview, regardless of experience level

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/08/8.23.18-Its-Not-You-Its-How-You-Interview.pdf” title=”Handout “]

Handout

Original broadcast August 23, 2018

Tracy Kallassy ~ Biography
Tracy Kallassy has worked as a hiring manager in several library systems, and is currently Branch Manager of the Shirlington Branch of Arlington Public Library. She estimates she has interviewed at least 500 people for positions in public libraries. Tracy holds a Masters in Library Science from the University of North Carolina at Chapel Hill.
Jessica Coffin ~ Biography
Jessica Coffin started her career managing college bookstores, where she first gained insight into the hiring and training process. She later received her Master of Library Science degree from the University of Maryland. She has since worked in three different public library systems, serving on a variety of interview panels.

Financial Literacy for All! Here’s How Your Library Can Help

Financial Literacy for All! Here’s How Your Library Can Help

 

According to a US News and World Report, in 2017, only 24 percent of millennials demonstrated basic financial literacy – and just 46 percent of all Americans have a rainy-day fund. Chances are some of your patrons could use help building the skills to create a more solid financial foundation. This program describes the Federal Trade Commission’s free and engaging site, Consumer.gov.

In this informative webinar program you’ll learn about the site and how its free materials can help you expand your patrons’ know-how about managing money, using credit, and dealing with debt.

Original broadcast August 14, 2018

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/05/8.14.18-Finacial-Literacy-for-All.pdf” title=”Handout”]

Carol Kando-Pineda ~ Biography
Carol Kando-Pineda is Counsel in the FTC’s Division of Consumer and Business Education where she leads teams to create free print materials, websites, and videos to help people avoid scams, manage their money and make wise buys. Carol began her FTC career as a staff attorney bringing false advertising cases; she then became the agency’s Legislative Counsel, serving for several years as a liaison between the FTC and Congress.

 

Always Selling: Sales and Marketing Business Practices Everyone in the Library Can Use

Always Selling: Sales and Marketing Business Practices Everyone in the Library Can Use

 

In our libraries, all of us are salespeople every day. You sell the latest book, or programs that week and that month to the patrons. You tell them about our downloadables, reference help and much more. But have you ever attended a business sales or marketing class or program to help you feel more comfortable selling and promoting the great things that your library does?

Maybe it is time that you did…and here’s your opportunity!

Carrie Rogers-Whitehead is a former librarian, current business owner and college business instructor who has a unique approach to library customer service. She will introduce business trends and strategies to consider integrating in the library to help libraries more effective sell and market their products and services.

Participants will learn about:

• Popular sales strategies
• Digital marketing 101
• Marketing and sales trends
• Sales relationship building
• Business resources relevant to the library

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/05/8.16.18-Always-Selling-Sales-and-Marketing-Business-Practices.pdf” title=”Handout”]

Original broadcast August 16, 2018


Carrie Rogers-Whitehead ~ Biography

Carrie Rogers-Whitehead is an instructor of online privacy and a practitioner. As CEO of Digital Respons-Ability she helps educate students and other organizations on digital citizenship, which includes being safe and private online. In addition, Carrie is a corporate trainer, event planner, writer and library consultant who works hard to stay on top

The Seven Roles We Play as Leaders of f Our Lives and Others: An Introduction to Energy Leadership

The Seven Roles We Play as Leaders of f Our Lives and Others: An Introduction to Energy Leadership

 

Leading others can sometimes be stressful, challenging and even chaotic. And it can be easy to allow a negative mindset to prevail in our careers and lives. When recognizing that our mindset, or our energy, directs our feelings and actions, it becomes clear that our thoughts create our reality.

Leaders throughout the U.S. and world are learning to change the way they think, feel and “show up” with a process called Energy Leadership. This process helps leaders raise their self-awareness about the roles they play in their personal and professional relationships.

In this interactive and informative webinar, Jenna Cooley will share a synopsis of these roles and their corresponding mindsets and the ways a leader’s average resonating level impacts his/her relationships, success and fulfillment.

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/05/8.2.18-The-Seven-Roles-We-Play-As-Leaders-1.pdf” title=”Handout”][pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/05/The-Seven-Roles-We-Play-Energetic-Self-Perception-Chart.pdf” title=”Handout”]

Handout

Original broadcast August 2, 2018

Jenna Cooley ~ Biography
Jenna Cooley combines 20 years of experience in business, education, counseling and non-profit organization management with her exceptional training with the Institute for Professional Excellence in Coaching (iPEC) to infuse her passion for emotional and social intelligence into leadership. Jenna specializes in the Core Energy Coaching™ and Energy Leadership™ approaches that empower individual leaders and organizations to focus not only on WHAT to do and HOW to do it, but on WHO they are at the core and WHY they do what they do.

Increasing Motivation in Library Users

Increasing Motivation in Library Users

 

Motivation is complex. Individuals choose to do things for reasons that are internal and external to themselves. As librarians, our jobs typically require us to work with people on a day-to-day basis and many of these interactions include answering questions, providing support, and instructing on how to use a new device or software product. Understanding what motivates and encourages people can help us have better interactions and better serve our communities.
In this interactive and informative program, Lauren will introduce attendees to a variety of motivational theories and then provide examples of how to apply those theories in a range of library settings and situations.

At the end of this program, attendees will be able to:
Summarize different motivation theories
Apply motivational theories in their own libraries
Evaluate how they use motivation in their library and identify areas for change and improvement
Share and explore new ideas on how to motivate their library users

Original broadcast July 10, 2018

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/04/7.10.18-Increasing-Motivation-in-Library-Users.pdf” title=”Handout”]

Handout


Lauren Hays – Biography

Lauren Hays is the Instructional and Research Librarian at MidAmerica Nazarene University in Olathe, KS. Currently, she is in a doctoral program and expects to graduate in May 2018. Additionally, she is co-editing a book on the Scholarship of Teaching and Learning (SoTL) for academic librarians. She is passionate about teaching and learning and desires to help librarians develop in their instructor/facilitator skills. More specifically, her professional interests include teaching, SoTL, information literacy, educational technology, Library and Information Science education, teacher identity, and faculty development. On a personal note, she loves dogs, traveling, and home.

 

Time Management vs. Energy Management Your Secret to Success!

Time Management vs. Energy Management Your Secret to Success!

Welcome to the trust & value economy! An economy that is fast-paced, constantly changing and just trying to keep up is a struggle. This is a new economy where the strategies of time management and making your “to do” list are not only out of date…they just slow you down.

It is time for a new approach, a new strategy and new way to get more done in less time, and still have the energy to enjoy your life. Join us for this action-packed webinar where we will introduce the revolutionary approach of managing your energy vs time. Attendees will gain the secrets to get more done, in less time and achieve the “work/life balance” you want. You’ll learn how to turn time management and the idea of work life balance on their head. Learn the secrets to this revolutionary strategy to managing your energy and crossing the finish line in RECORD time!

Attendees will be able to:
Understand why the idea of time management is past its time
Apply this revolutionary approach of energy management
Prioritize to be more effective, more efficient and get more done
Razor like focus, and make decisions that align with the goals of objectives of your library
Create their personal plan of action to implement these strategies immediately

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/02/5.8.18-Time-Management-vs-Energy-Management-1.pdf” title=”Handout “]

Original broadcast July 5, 2018

Meridith Elliott Powell ~ Biography
Voted one of the Top 15 Business Growth Experts to watch by Currency Fair, Meridith Elliott Powell is an award winning author, keynote speaker and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare and finance.  Meridith worked her way up from an entry-level position to earn her seat at the C-Suite table. She is Certified Speaking Professional, a designation held by less than twelve percent of professional speakers, and a member of the prestigious Forbes Coaching Council.

She has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of four books, including Winning In The Trust & Value Economy (a finalist in the USA Best Book Awards) and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose about how to build cultures the inspire ownership at every level to create profits at every turn. Meridith writes, speaks and is passionate about helping her clients understand everything they need to know about how to make this economy start working for them.

When not working, Meridith can be found on her mountain bike, hiking her favorite trail and chasing little white balls on golf courses ‘round the country!

The Simple and Easy Manager: An Interview with Ned Parks

The Simple and Easy Manager: An Interview with Ned Parks

Telling a story can be one of the most effective ways of communicating valuable pieces of knowledge or information. In his book The Simple and Easy Manager, Ned Parks tells the story of Quentin Spaulding as a method to help people that manager others to be more effective with less complication and stress.

Join Ned in this interactive and informative interview as he discusses how you can be a better manager by adopting simple and easy strategies including:

Creating a culture your employees WANT to work in
Asking your way to success
Failing with the team
Teaching the boss
Meetings suck
Setting them up for success
Supporting others

[pdf-embedder url=”https://floridalibrarywebinars.org/wp-content/uploads/2018/04/6.28.18-The-Simple-Easy-Manager.pdf” title=”Handout”]

Original broadcast June 28th, 2018 

Ned Parks ~ Biography
Ned has been developing and conducting training seminars for libraries and library organizations for more than five years. Ned takes his passion for helping others to find their areas of strength and improvement by providing humor-filled leadership and motivational webinars and seminars on dealing with the challenges of everyday life.  Ned takes it one step further – he gives participants tangible ideas they can use as soon as they leave the event.