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Bouncing Back: Developing Resilience Amid Challenges and Change

Bouncing Back: Developing Resilience Amid Challenges and Change

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Challenges – check. Change – check and double check. Bouncing back? Maybe???

The real answer to that question is a resounding YES! Bouncing back sounds difficult, doesn’t it? So much comes at us these days in the realm of challenges and change. But let’s think about a rubber ball; it bounces…and bounces…and bounces some more. That’s because it has inherent properties that not only allow it to bounce, but make it impossible not to.

Okay, Linda, what does that have to do with me bouncing back? Even if we don’t have inherent properties that will cause us to bounce back automatically, there are attitudes and habits we can create within ourselves that will help us bounce back, sometimes to our original height, sometimes higher.

In this session, we’ll have an opportunity to spend some time in that space we rarely have time for – that valuable self-reflection mode. We will discover the why of needing resilience, the how of developing it, the obstacles that we may need to overcome, and then we’ll develop an action plan so that we can begin working on it, pronto! After all, challenges and change are not going away. Why not be ready to bounce when they come?

Linda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.

Class Resources

Handout

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Creating Amazon Alexa Skills

Creating Amazon Alexa Skills

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Artificial Intelligence (AI) is changing the way humans work with machines. Voice-controlled interfaces are one example where computers and humans are interrelating in a variety of ways to accomplish certain tasks. Amazon released Echo with their integrated virtual assistant software called Alexa in 2014, and the technology has evolved quite significantly in just a few years.

In this webinar:

  • Understand what an Alexa Skill is and what it is capable of doing
  • Learn the various parts of an Alexa Skill and how they fit together
  • Gather the necessary tools and resources required to program Alexa
  • Highlight best practices for testing, publishing, and monitoring

Chad Mairn is a librarian, teacher, author, and self-described geek who frequently shares his enthusiasm for ‘all-things technology’ as a speaker at library and technology conferences. He is an Information Services Librarian, Assistant Professor, and manages the Innovation Lab at St. Petersburg College. Chad has written a couple of book chapters and numerous articles on library technologies. In 2016, Chad was awarded the League of Innovation Excellence Award in Teaching and Learning for Innovation in the Use of Technology! Chad plays drums in Low Season and he also co-organizes Gulf Coast Maker and Comic Con, which has been held at the St. Petersburg College Seminole Campus since 2014.

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Free Unique & Fun Tools to Help Keep You Sane

Free Unique & Fun Tools to Help Keep You Sane

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Let’s be honest: sometimes, we all just need a fun distraction, or something to help make the internet fun again.

You will be amazed by just some of the endless variety of the creations that are out there, that can be fun, awe-inspiring, or both.

We’ll spend some time delving into nooks and crannies of the internet that you probably didn’t know existed!

Laura Solomon, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

Class Resources

Chat Log

Handout

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

When Webinars Attack: Getting from Tedious to Terrific

When Webinars Attack: Getting from Tedious to Terrific

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You have been asked (or maybe you volunteered) to do a webinar. Now what? You’ve almost certainly sat through your share of horrendous webinars, and you don’t want to inflict one on anyone else.

  • How do you prepare?
  • How is a webinar different from giving an in-person presentation?
  • How do you keep people interested so they don’t just go spend the whole time on social media?

The questions can be overwhelming and the challenges numerous. Find out what works and what does not, and how to keep your audience engaged.

Learn how to avoid the common mistakes that newbie presenters make. Discover what it takes to get asked to get asked do it again–you can make your first (or next) webinar ROCK!

Laura Solomon, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

Class Resources

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Creating Online Help for Library Services and Resources

Creating Online Help for Library Services and Resources

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Our digital resources are amazing – they help students research and learn, they help small businesses develop and plan, and they entertain through eReading and streaming media. All for free! We also promote our in-person programs, resources, and materials on our websites. 

However, with all of these resources can come frustration.  Users can be left frustrated and without finding what they needed.  

How can we help our digital users? How can we help people we may never see in the library? During this interactive webinar, we will explore how through free resources and ingenuity, libraries can create a website that helps guide users to the resources they seek through:

  • Good design
  • FAQ and online help through videos and tutorials
  • Implement online help with chatbots, chat, and email assistance

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Successfully Managing People Series

Successfully Managing People Series

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Successfully Managing People Webinar Series

Leading others through the process of achieving organizational objectives is a challenging yet rewarding assignment that requires excellent administrative, interpersonal, and communication skills. In today’s professional worlds, successful supervisors and managers not only need to create a proactive environment, but they must also remain flexible in face of continual change.

Learning Objectives: Upon completion of this series, participants will be better able to apply situational leadership, practice emotional intelligence, manage performance effectively, handle differences constructively, and move their teams forward in times of change. They will leave understanding that there is no one-style fits all approach to management and communication.

Session 1: Leadership 101
What makes an effective manager or supervisor? By applying the principles of Situational Leadership, participants will learn how their leadership styles and development level of their employees are connected. They will leave with a better understanding of how to lead, communicate, and delegate more wisely.

Session 2: Emotional Intelligence: Our Other Intelligence
Leaders set the tone. With better understanding of the connection between our cognitive and emotional intelligences, individuals can become more effective at handling themselves, people, and situations with calm and confidence. Participants will leave knowing how to harness the energy of emotion to achieve constructive outcomes.

Session 3: Performance Management Process
Why is there so much stress at performance review time? Participants will learn tips to organize their thoughts, write professionally, set clear expectations, share constructive feedback, and coach towards success. They will leave understanding the essential role of performance management on individual and team goals.

Session 4: Managing Differences Constructively
Everyone encounters at least one difficult person or situation to deal with at some time. Managing conflicts, differences, and diverse personalities are a part of life, personally and professionally. Participants will leave knowing how to keep issues and people from having a negative and stressful effect on them.

Session 5: The Dynamics of Change
Change is not always easy, yet it has become a way of life for those living in today’s professional environments. By learning to strategically plan, communicate effectively, encourage involvement, and manage reactions constructively, it becomes an opportunity for people to grow from the experience. Participants will leave with the tools to move themselves and others forward to achieve their objectives.

Claudia Monte is founder and principal of CAM Consulting Group LLC, a full-service HR consulting and training firm, which she started in 1993 to assist individuals and organizations achieve success. She has extensive experience nationally as a speaker, trainer, coach, and consultant for clients in the private, public, library, legal, and nonprofit sectors. She specializes in helping individuals strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, Claudia held sales and leadership positions with several Fortune 500 companies. She received her degree from Widener University.

Session 1: Leadership 101

Session 2: Emotional Intelligence: Our Other Intelligence

Session 3: Performance Management Process

Session 4: Managing Differences Constructively

Session 5: The Dynamics of Change

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

YouTube Live Streaming

YouTube Live Streaming

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Live Streaming is a great way to engage your users online. As libraries, we can use it to bring our services and programs to users throughout our community.

During this interactive session, we will explore the basic how-to’s of live streaming, the tools we can use to enhance the experience, and best practices to get the most out of each virtual event. 

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Library Technology Planning for Today and Tomorrow (5 of 5)

Library Technology Planning for Today and Tomorrow (5 of 5)

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The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library and today in a post-COVID-19 world. You may be thinking:

  • We haven’t had a technology plan up to now, and things seem fine. Why change?
  • There’s not enough money to add new equipment, so why should we even bother with planning for technology?
  • Let’s just continue to deal with technical issues as they arise.
  • It’s easier to “go with the flow” and buy new technology when we have some extra funds.
  • The city’s (or county’s or school district’s) IT department handles technology for our library, so we don’t need to worry about it.

Such thinking will prevent your library from becoming all that it might be. In truth, creating and implementing a technology plan can help you open the door to the modern era. Sound planning can lead to increased funding for technology in your library. Most importantly, a solid technology plan can help you create an environment that truly meets the needs of the community your library serves.

Lofty goals? Maybe so, but this is 100 percent true. Having a plan will allow you to prepare for the future instead of merely reacting to technology crises. Determining the technological needs of the library and its users will equip you with the ability to better use existing funds.

During this series, attendees will develop and work to implement a custom technology plan for their library or department. 

With the help of author Diana Silveira, attendees analyze the library’s current technology, understand their community and staff needs, develop a budget, and create a practical, comprehensive plan for them to implement. 

Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book, Library Technology Planning for Today and Tomorrow, published by Rowman and Littlefield in 2018, is now available.

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Social Media Content Trends for 2021 and Beyond

Social Media Content Trends for 2021 and Beyond

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Social media has always had trends, and this year is no exception. Find out what professional marketers are focusing on now and in the near future, and how some of these trends might work for your own library.

Stay on top of what’s working and what’s not!

Laura Solomon, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

Class Resources

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Making a Collection Count

Making a Collection Count

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Make your collection count! This program talks about the overall quality of a library collection.

We will deep dive into collection philosophies, objectives, benchmarks, and all sorts of metrics to keep library collections in tip-top shape.

Our holistic approach to collection management will help all types and sizes of libraries keep pace with the demands and expectations of their communities.

Holly Hibner is the Adult Services Coordinator at the Plymouth District Library in Plymouth, Michigan. She has a mild obsession with weeding (ok, maybe not so mild), and can often be found walking the stacks looking for missing, damaged, and just plain weird titles. She also loves all things techie and the challenge of a good reference question. Holly is riding high and pulling all the glory out of her second term as a Councilor-at-Large for the American Library Association.

Mary Kelly is the Digital Resources and Emerging Technologies Librarian at the Plymouth District Library in Plymouth, Michigan. She is passionate about collection quality and, when she’s not wrangling with Overdrive, she is usually hunched over the computer looking at spreadsheets. She spent a few years in Youth Services, molding young minds through Toddler Disco, but recently returned to the promised land of Adult Services. For street cred, Holly and Mary co-authored the book “Making a Collection Count: A Holistic Approach to Library Collection Management.” Reading it will surely change your life, so interlibrary loan a copy today! They are also co-authors of the popular blog “Awful Library Books.”

Class Resources

Slides

Chat Log

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.