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Overcoming Adversity – The Path to Resilience

Overcoming Adversity – The Path to Resilience

 

This interactive storytelling session encompasses Oleg’s personal journey of overcoming adversity and is filled with actionable and applicable steps that attendees can use to develop self-efficacy, optimism, resilience, hope and sense of purpose during times of adversity.

Oleg’s story is a great reminder of how every adversity carries within it the possibility of an equal or greater benefit.

As a result of this program attendees will learn to:
• Recognize their current adversity
• Express possible solutions to that adversity
• Reinforce optimism and positive thinking into their life
• Adapt to a new environment through a strategic plan
• Master the newly acquired skills
• Empower themselves to see new possibilities

Original broadcast June 18, 2021

Presenter: Oleg Lougheed
Oleg’s start in life was inauspicious. At 9 years old, he relinquished his parents’ rights and entered a Russian orphanage. At 12 years, he was adopted into a new family, in a new country, halfway across the world, to start a new life.

At 24 years old, he began his journey of helping others live the life they have always dreamed of, despite their hardships and misfortunes by reminding them that their past circumstances do not have to define their future.

Coaching Conversations for Better Results

Coaching Conversations for Better Results

By developing a coaching approach to conversations in the workplace, you can achieve greater results and contribute to the growth of the individuals and teams with whom you work. Posing questions in team conversations supports a collaborative approach to problem solving and innovation.

In this webinar, participants will learn how to:

• Employ inquiry as a way to help employees solve their own problems
• Understand the importance of listening and being present as part of crucial conversations
• Guide strategic and collaborative conversations to build strong teams and achieve extraordinary results

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Original broadcast June 8, 2021

Presenter: Sue Erickson
Sue Erickson is Library Director at Virginia Wesleyan University in Virginia Beach, VA. Prior to that, she held a variety of positions over 12 years at Vanderbilt University where her responsibilities included coordinating assessment and public services for the Vanderbilt Libraries and serving as Interim Director of Peabody Library. On the side, Sue consults on library accreditation and effectiveness, facilitates staff retreats, and engages in leadership coaching at http://sueerickson.com/

We Survived: Boosting Staff and Community Morale and Wellness During Crisis

We Survived: Boosting Staff and Community Morale and Wellness During Crisis

Whether it’s a natural disaster or a pandemic, your library’s decisions and actions during a crisis matter. They will not only have a profound impact on your employees’ morale, but will affect your community for years to come.

Learn how Springville Library managed library services during our closure for the pandemic, and how they have kept their staff and community well.

As a result of this program, attendees will:
• Help their community thrive, even during times of crisis or emergency
• Keep their employees engaged, motivated, and nurtured
• Offer continued services and care to the community and library users
• Find creative ways to help their staff and patrons adapt to unusual and difficult circumstances

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Original broadcast June 3, 2021 

 
Presenter: Lauren Tolman
Lauren Tolman received her Master of Education degree with a literacy emphasis from California State University, Fullerton. Lauren has worked in libraries for 15 years, beginning as a page and progressively moving up in various positions. She currently works as the head of youth services for Springville Public Library in Springville, Utah, where she has been for five years. Springville Library serves a population of 33,000 citizens in a growing community 45 minutes outside of Salt Lake City. It has been named Best of State for five years running, being acknowledged for its service to the community. Lauren’s passion is to serve the youth of Springville and make them feel at home in their library.

Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public

Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public

 

Empathy is generally defined as “the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.” As libraries continue to evolve to meet the needs of their users and communities, a barrier to building more empathetic and trusting relationships often stems from a lack of understanding about how to start and construct conversations with them.

This program is designed to help you prepare for and build more empathetic and trustful conversations with your community.

Throughout the session, we will offer opportunities for participants to practice what they learn through exercises and reflections that they can use in their everyday interactions.

As a result of this program, attendees will learn:

• How to identify conversation types with the public
• how to prepare for and plan conversations addressing various issues
• how to use positive language statements to guide the conversation
• and how to use empathy-driven approaches to gain greater understanding and build trust

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Original broadcast May 27, 2021 

 

Presenter ~ Lauren Clossey
Lauren Clossey is the Continuing Education Consultant for the State Library of North Carolina. Having worked in academic, school, and public libraries, she has varied experiences that focused her interests on professional development and adult learning. Lauren is a certified instructional technologist, certified public librarian, and a licensed school library media coordinator.
She plans for and develops the State Library’s Continuing Education program, focused on professional development opportunities for North Carolina’s library staff in academic and public libraries.

Presenter ~  Amanda Johnson
Amanda Johnson has worked in public, academic, and special libraries, as well as archives. She joined the State Library of North Carolina in 2014 as the data analysis and communications consultant and state data coordinator. She administers the annual public library survey for North Carolina and provides consulting services for developing programmatic evaluations, finding library and community data, and communicating data.

Excel for Technical Services

Excel for Technical Services

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This webinar will demonstrate features of Excel that can make data easier to both read and analyze. Presenter, Karen Kohn, will walk through each step using a report generated from the ILS. The first half of the session will focus on viewing lists of items and ways to manipulate a list for better readability. Participants will learn tips that can make Excel spreadsheets easier to read for those who don’t necessarily work in Excel regularly. The second half of the session will explore ways to transform data for analysis, including: importing fields from one spreadsheet into another, finding duplicates, splitting columns that have multiple values, and using conditional formatting to help visualize data.
 
At the end of this webinar, attendees will be able to:
  • Create filters in Excel and use them to count and sum subsets of a spreadsheet
  • Filter a column in a spreadsheet by text, number, or color
  • Create a pivot table
  • Use formulas to do basic arithmetic in Excel
  • Import data from one spreadsheet into another
  • Use conditional formatting to find duplicates or outlier values, and to create simple data visualizations
  • Split cells that contain multiple values, e.g., multiple ISBNs
Audience:
This session is intended for paraprofessionals and librarians. It is meant for people who don’t necessarily work in Excel regularly, however people in the library who use Excel for analysis will also benefit.
 

Presenter: Karen Kohn is Collections Analysis Librarian at Temple University in Philadelphia, PA and the author of Collection Evaluation in Academic Libraries: A Practical Guide for Librarians (Rowman & Littlefield, 2015). She has published articles in College & Research Libraries, Journal of Academic Librarianship, Journal of Documentation, and Collection Management and presented at the Charleston Library Conference and the Acquisitions Institute at Timberline Lodge. She is the instructor of the online course Introduction to Collection Analysis, offered through Library Juice Academy. She has an MLS from the University of Illinois at Urbana-Champaign and an MA in Sociology from Temple University.

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

We Survived: Boosting Staff and Community Morale and Wellness During Crisis

Level Up: Increased Community Engagement Through Moves Management

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Are you ready for new strategies to reach underserved communities? Do you want to convert non-users into your biggest fans? Come learn how to move people up the engagement ladder by using innovative tactics borrowed from philanthropy, political campaigns, and big data. You’ll also learn how to cultivate new audiences and deepen relationships to maximize your library’s impact.

Libraries have no shortage of ways to reach out to community members – tried and true tactics that are effective when preaching to the choir. To get new or deeper engagement, libraries need to re-frame their work and align outreach, marketing, communication, and social media efforts.

This informative program will show participants how to create an engagement plan that maps out all the ways libraries and people interact and how to identify opportunities for increased impact. We will discuss how to reach non-users and underserved groups and what works to increase awareness with these groups. Finally, we’ll give examples of “moves management” strategies borrowed from philanthropy and ways to create pathways for increased engagement.

As a result of this program, attendees will learn:
• How to create an engagement plan to identify opportunities for high-touch, high-impact with their community
• How to research and gather data to identify and understand user and non-user groups
• What motivates various groups to use the library and how to learn about the needs of the various groups
• How to use an engagement plan to create incentives to increase engagement

This session is for public libraries with a clear strategic plan and/or a desire to increase community engagement (either by deepening current patron relationships or attracting non-users and underserved groups).

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Original broadcast May 13, 2021 

 

 

Presenter ~ Amanda Standerfer
Amanda Standerfer, Founder and Lead Consultant at Fast Forward Libraries: Amanda Standerfer (MA, MLIS) is passionate about helping libraries advance so they can create meaningful impact in their communities. Since 2002, Amanda has served as a consultant and facilitator, working with libraries on strategic planning, fundraising, organizational development, and capacity building. Amanda is the founder and lead consultant for Fast Forward Libraries, a project of Standerfer Consulting. Currently, Amanda is also the Director of Development & Promotion at The Urbana Free Library. Previously, she was the Program Officer for the Lumpkin Family Foundation, Head of the Adult Division at the Decatur (Illinois) Public Library, and the Director of the Effingham (Illinois) Public Library.

Presenter  ~ Rachel Fuller
Rachel Fuller, Director of Adult and Youth Services at the Urbana Free Library: Rachel Fuller (M.Ed., MLIS) has held leadership roles in school and public libraries since 2011, with experience ranging from solo librarian to her current role as Director of Adult & Youth Services at The Urbana Free Library. A former IHLS board member, two-time ILEAD USA instructor, Rachel is passionate about library services in Illinois. In her free time, Rachel enjoys designing her own knitwear, spending time with her cat, Goldie (affectionately called Meow), and listening to audiobooks.

Excel for Technical Services

FHSLA /TBLC Mental Health Awareness

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No one is immune from the toxic stress caused by the COVID-19 public health crisis. Learn about resources to build resilience to the stressors of daily life, especially during the past year of quarantine and physical distancing, and to better manage your mental health.
 
 
 
Presenter: Ardis Hanson, PhD, MLS, AHIP
Ardis is Assistant Director for Research and Education at the USF Health Libraries and has over 25 years of experience in behavioral health research services and policy. As the former director of the Louis de la Parte Florida Mental Health Institute (FMHI) Research Library, she worked extensively with consumers, family members, and advocates to improve mental health services and patient outcomes.
 
Presenter: Olivia Dileonardo
Olivia DiLeonardo is a Medical Librarian and Narrative Medicine Instructor at Nemours Children’s Hospital and University of Central Florida College of Medicine, where she has led Narrative Medicine instruction for medical students, residents, and faculty since 2014. Olivia holds a Certificate of Professional Achievement in Narrative Medicine from Columbia University.

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Excel for Technical Services

Teaching Better Online Privacy

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Jessamyn West has been helping people with their computers in rural Vermont for 15 years and she’s created a simple privacy toolkit to help people understand the complicated world of online privacy. She’ll share her talk and the resources she uses to support the talk so that more librarians can help their patrons stay safer and more confident online.

Bio: Jessamyn West is a library technologist from Randolph Vermont. She is a nationally known speaker, writer, and educator on the issues facing today’s libraries. Her blog focusing on libraries and politics, Librarian.net, is one of the earliest and longest running librarian websites. She writes a column for Computers in Libraries magazine and is the author of the book Without a Net: Librarians Bridging the Digital Divide. As a librarian without a library, for the past fifteen years she has spent most of her time working with her local community as a hands-on technology educator.

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Excel for Technical Services

Tools for Tense Situations: Reducing Conflicts With Patrons As Libraries Return to the New Normal

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Steve is a leading national expert on library service, safety, and security. He has written 24 books on business, HR, leadership, security, and criminal justice topics. Steve has taught library training programs, both live and online, since 2000.  

As libraries re-open their doors to provide service to patrons, we’re all facing uncertainty, apprehension, and stress. This 90-minute webinar session will provide library directors, managers, supervisors, and full and part-time employees with tools to recognize and resolve conflicts between arriving patrons. Getting along in our new post-Pandemic, post-protests world will require patience, empathy, and understanding other points of view without judgment. Library employees and the people we serve will have strong feelings about the current political and economic climate. It’s easy to let emotions get in the way of providing good service.

Here are the topics this 90-minute webinar will cover:

  • What are the challenges we face as we return from a Work From Home status to back to working in and around our library buildings?
  • What safety and security challenges do we face in the wake of more national and local protests in our parks, public spaces, and government buildings?
  • How can managers and supervisors monitor the work culture for conflict, communication, and morale issues?
  • Can supervisors use a step-by-step conflict resolution tool to use to help two disagreeing employees to get along?
  • How to respectfully request that patrons and other library visitors (vendors, delivery, maintenance, janitorial providers) follow Covid-19 safety protocols
  • How do we agree to disagree and have patience and empathy for our patrons or co-workers who have strong feelings about national issues that differ from ours?
  • What safety and security protocols do we need to follow, coming and going and while working in publicly-accessed buildings?
  • How about a little personal and professional stress management?
  • What does the future hold for library employees and what new ways can we provide service to patrons?

Presented by Dr. Steve Albrecht, author, Library Security: Better Communication, Safer Facilities (ALA, 2015) www.DrSteveAlbrecht.com

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Teaching Online: Tips for Moving Your Face-to-Face Instruction Online

Teaching Online: Tips for Moving Your Face-to-Face Instruction Online

 

In the spring of 2020, many of us had to quickly adjust our teaching from a face-to-face setting to an online environment without time to reflect on how to do that well. In this session, Lauren Hays will share her tips for teaching online.

She will share specific examples of how to engage the audience, how to give students opportunities to practice searching, and how to discuss content.

As a result of this program, attendees will:

• Discover tips for moving face-to-face content online
• Identify ways they can engage the audience
• Brainstorm how they can lead discussions
• Determine the best strategies for them to give students the opportunities to practice searching

 
Original broadcast April 22, 2021 
 
Presenter ~ Lauren Hays, PhD
 

Lauren Hays, PhD, is the instructional and research librarian at MidAmerica Nazarene University in Olathe, KS where she enjoys teaching and being a member of her institution’s Faculty Development Committee. She has co-presented at the annual conference for the International Society for the Scholarship of Teaching and Learning and was the 2017 speaker on SoTL for the Association of College and Research Libraries’ Student Learning and Information Literacy Committee’s Midwinter Discussion.Her professional interests include SoTL, teaching, information literacy, educational technology, library and information science education, teacher identity, and academic development. On a personal note, she loves dogs, traveling, and home.