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Managing Your Online Presence: A Primer For Library Professionals

Managing Your Online Presence: A Primer For Library Professionals

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Are you interested in learning how to create and manage a professional online presence? If so, please join us for a webinar describing strategies for creating and managing professional online profiles using tools such as social media, blogs, and more.

Managing your online profiles and platforms can not only help land that next new job but can also help amplify your voice to speak to the things you are passionate about.

During this webinar we will explore different social media platforms (Twitter, LinkedIn, Reddit), as well as other mediums for creating a professional voice such as blogs, videos, and podcasts.

Renaine Julian is the Director of STEM Libraries at Florida State University. In this role, he oversees a team of science librarians and staff that provide support for STEM scholars across the research and learning lifecycles. Prior to that, Renaine served at Florida State University as a Data Research Librarian, STEM Data and Research Librarian, as well as the Associate Director for STEM Libraries. Renaine has an MLIS, an MS in Urban and Regional Planning, and a BS in Political Science, all from Florida State University. His research interests include: library leadership and administration, scholarly communication, and open science.

In partnership with PLAN,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Handling Negative Feedback Online: Strategies for Your Library

Handling Negative Feedback Online: Strategies for Your Library

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We all dread it: the negative comment. Whether it’s on a blog post, in an email or on a social media channel, negative feedback can quickly demoralize us and leave us wondering how to handle it.
 
In this webinar we’ll examine the most common kinds of negative commentary and the best methods for handling each. We’ll also learn what differentiates an online troll from other kinds of negative users and what to do if you encounter one. Get ready to be a whole lot more prepared the next time one of those undesirable comments appears!

At the end of this one-hour webinar, participants will:

  • Be familiar with the 4 types of negative online feedback
  • Be aware of the 6 steps for handling negative feedback
  • Be able to define a troll and how a troll differs from other types of negative feedback

Presenter: Laura Solomon
Laura Solomon is the Library Services Manager for the Ohio Public Library Information Network . She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

 

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Handling Negative Feedback Online: Strategies for Your Library

Conflict in a Peaceful Workplace

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Conflict is inevitable, and can occur in many forms. In essence, conflict can occur anytime two or more people do not agree. This disagreement can lead to frustration which can then develop rapidly into anger and finally, if not handled, can degenerate to aggression and other forms of irrational behavior.

The outcome of conflict situations can vary greatly based upon the role each participant plays in the conflict. In this program, participants will better understand and learn some of the core principles of de-escalating internal and external conflict situations as well as the importance of maintaining their focus on achieving a peaceful resolution.

Participants will learn and begin to master:

• An awareness of the signs and triggers of an escalating conflict
• Verbal de-escalation techniques that work
• Wanting to argue and to “be right” that you are wrong

 

Presenter: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the author of two books and over 50 webinars.

 

In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Effective Communication During a Conflict

Effective Communication During a Conflict

 

We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us–unites us.
Communication transforms relationships and creates opportunity. But can we do this even if we disagree? Can we build relationships in the midst of an emotionally-charged conversation? Absolutely!

This interactive and informative webinar will give you the tools to navigate conflict, gain an understanding, and even elevate others along the way. We will develop communication tools to use during a conflict and formulate an approach to reach a desirable outcome during a confrontation.

As a result of this program, attendees will:
• See conflict as an opportunity, not a threat
• Learn a 3-step approach on how to confront
• Better understand blame vs. contribution in a conflict
• Learn ways to respond, not react in a conflict

Original broadcast October 15, 2020 

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Biography ~ April Williams
April is the manager of Lancaster County Library in South Carolina. She is also an author, speaker, entrepreneur, editor, and a worship leader, who incorporates her love of music in many adult library programs. She also coordinates social media and marketing initiatives to promote library programs and educational opportunities.

April obtained her Bachelor of Arts in Organizational Leadership from the University of South Carolina and her Master of Library and Information Studies from the University of Alabama. She conducts workshops on leadership and communication and hosts a morning broadcast called Daily Dose LIVE that presents success tips to audiences worldwide. She is a certified life and management coach, who loves to propel individuals to success through personal and professional growth.

April and her husband, Todd, consult and train entrepreneurs in leadership, management, investing, and budgeting. They are the parents of five sons. When April is not working, she enjoys a cup of green tea, while reading Pride & Prejudice.

Leading Your Remote Work Team Through A Crisis: 5 Strategies To Keep Your Team Connected, Motivated and Productive

Leading Your Remote Work Team Through A Crisis: 5 Strategies To Keep Your Team Connected, Motivated and Productive

 

For many, leading a remote work team is new and presents the traditional challenges of how to keep your team focused, engaged, and achieving their goals. But leading a remote team in times of crisis requires a whole new level of leadership. Just covering the basics is not enough.
So how do you lead and inspire your team in the midst of a global pandemic? How do you keep your team connected, motivated and productive when there is so much fear and so much uncertainty? Your team needs you more than ever, as they look to leadership for the path forward.

In this program we dive into what it takes to lead remote teams through unprecedented times of crisis. Based on research from some of the greatest crisis’s our world has known – war, disease, economic depression. We cover the leadership traits that separate great leaders from the rest, and how to use that information to build your leadership plan of action.

You leave this webinar understanding the impact leadership has at a much deeper level, and more importantly how to use that information to keep your team motivated, connected and productive during times of crisis.

Original broadcast October 1, 2020 

Biography ~ Meridith Powell
Voted one of the Top 15 Business Growth Experts to Watch by Currency Fair, sales and leadership expert Meridith Elliott Powell is an award-winning author, keynote speaker and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare, and finance. Meridith worked her way up from an entry-level position to earn her seat at the C-Suite table. Meridith is a Certified Speaking Professional ©, a designation held by less than twelve percent of professional speakers. She is passionate about helping her clients learn the sales and leadership strategies they need to succeed no matter what this marketplace does.

Revisiting Two Classic Books: Think and Grow Rich and The Seven Spiritual Laws of Success

Revisiting Two Classic Books: Think and Grow Rich and The Seven Spiritual Laws of Success

Think and Grow Rich by Napoleon Hill has been called the “”Granddaddy of All Motivational Literature.”” It was the first book to boldly ask, “”What makes a winner?”” Originally published in the 1940’s, Think and Grow Rich continues to be one of the most popular books today on the power of our thoughts to manifest our reality.

The Seven Spiritual Laws of Success by Deepak Chopra are powerful principles you can use to fulfill your deepest desires with effortless joy. When you put them into practice, you’ll realize that you can manifest whatever you’ve been dreaming about.

In this interactive and interactive program, attendees will learn how to apply the wisdom from these classic books to better take control of their thoughts and lives today to create the future that they desire.

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Original broadcast September 17, 2020 

Biography ~ Andrew Sanderbeck
Andrew Sanderbeck has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

Creating a Drama Free Workplace Through Focused Team Development

Creating a Drama Free Workplace Through Focused Team Development

 

Whether you are a newly developing group or tight-knit team who has worked together for several years, there is always the potential for unintended and unwanted drama. Even those who prefer not to contribute can be tempted into conversation that can quickly turn into complaining or gossip.
In this session we will explore the four stage of team development and how to avoid the pitfalls of tempting drama, such as gossip in the workplace.

Attendees will learn:
• The four stages of team development and how to work through each
• Steps to function as a Team of Individuals
• Strategies to avoid the temptation of contributing to drama in the workplace

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Original broadcast September 15, 2020 

Biography ~ Dana Bomba
Dana Bomba is a Branch Manager with the Chesterfield County Public Library near Richmond, Virginia. Her primary focuses are daily operations, staff development, and outreach initiatives. The area of her job she enjoys the most is staff development as she helps her team realize their full potential in an encouraging and empowering way.

Change Your Thinking…Change Your Life. But How?

Change Your Thinking…Change Your Life. But How?

 

As the CO-VID 19 crisis has shown us once again, situations appearing to be out of our control have a huge impact on our lives and well-being. And while the crisis may seem to be out of our control, how we handle the circumstances of the crisis is something that we can choose.

“In the midst of every crisis, lies great opportunity.” ― Albert Einstein

In this interactive and informative program we explore how our thoughts affect our behaviors and actions and what we can do harness the power of our thoughts for outcomes that we want in our lives.

Specifically, we will explore:

• The Great Principle
• How Believing is Seeing
• The Laws of Substitution and Habit
• Four Techniques that You Can Immediately Use to Change your Thinking
• How to Create Your Definite Major Purpose

“We discover our greatness when we find ourselves in a situation bigger than we are and we manage to grow and become bigger than the situation.” ― Luigina Sgarro

Slides

Original l broadcast September 8, 2020 

Biography ~ Andrew Sanderbeck
Andrew has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

The Basics of Business Grammar You Needed to Know Yesterday

The Basics of Business Grammar You Needed to Know Yesterday

 

Challenge: Have you ever wondered whether a point of grammar or diction is correct? When should you use I, me, or myself? Is that comma after me in the previous sentence acceptable? What’s the difference between I will work and I will be working? Which is right: James’ or James’s job? Do parentheses or dashes work here? While we rely only on hearing to catch the meaning of a speaker, we need rules for writing. Knowing standards of grammar is important because business writing is visual and permanent. Our writing at work stands in for us when we are not present and reflects the quality of our thinking.

Solution: Business Grammar is a quick-paced webinar that examines grammatical standards in relevant business contexts to provide practical tips for choosing the correct sentence, smoother phrase, and better word. From a framework that acknowledges the ever-changing contributions of technology and globalism to Standard English, you will gain insights into grammar and apply them right away to enhance your writing style and increase your writing comfort level.

Scope: This webinar includes the following learning points:

• Grammar Guidelines – The right-wrong issues of sentence structure and phrasing
• Diction Dictums – The standards of word choice and exceptions to the rules
• Punctuation Pointers – The most frequently committed errors in punctuation
Learning Objectives: Attending this webinar will enable you to:
• Detect the most frequent sentence problems.
• Use tricky pronouns and adjectives correctly.
• Identify the differences among verb tenses.
• Learn rules for punctuation and mechanics.

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Original broadcast September 3, 2020 

Biography ~ Philip Vassallo
Philip Vassallo, Ed.D., has designed, delivered, and supervised communication training programs for more than 20,000 executive,
managerial, supervisory, administrative, and technical professionals internationally over the past three decades. He is the author of the books How to Write Fast Under Pressure, The Art of E-mail Writing, and The Art of On-the-Job Writing. He has edited major reports for the US government, City of New York, and the corporate world. He also writes the blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo holds a doctorate in educational theory and has taught internationally, recently as a faculty member of the Beijing International MBA program.

Innovation During COVID-19

Innovation During COVID-19

 

COVID-19 has disrupted the way libraries serve their communities. Since early March, libraries across the United States shuttered their doors and transferred as many services as possible to an online modality or curbside services. The import of these actions should not be understated, but moving services online or offering curbside services is not enough.

For years, libraries have stated we are more than books and computers and public programming. COVID-19 has provided the opportunity for libraries to showcase how innovative and crucial we are to the communities we serve. Now, more than ever, libraries need to explore opportunities, engage with community partners, and understand community needs in order to help keep our communities safe and healthy.

Participants will hear how one Montana library has looked beyond the norm to help its health and medical partners, small business partners, and elected officials navigate this pandemic.

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Original broadcast August 26, 2020 

Presenter: Gavin J. Woltjer
Gavin J. Woltjer is the Library Director for the Billings (MT) Public Library. When not held hostage in a good book, he enjoys exploring the wilds of Montana with his wife, Rena, and their three children. His research interests include: data analytics; library leadership; economic development and libraries; archives and record management; and, librarian as public historian.