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The Four Agreements: A Practical Guide to Personal Freedom – Revisited (Part 1-4, 15 Minutes Segments)

The Four Agreements: A Practical Guide to Personal Freedom – Revisited (Part 1-4, 15 Minutes Segments)

 

The Four Agreements: A Practical Guide to Personal Freedom is a self-help book from 1997 by bestselling author Don Miguel Ruiz.

The book takes inspiration from a set of spiritual beliefs held by the ancient Toltec people to help readers transform their lives into a new experience of freedom, true happiness, and love. According to Ruiz, everything a person does is based on agreements they have made with themselves, with others, with God, and with life itself.

In this informative and interactive program, we’ll revisit the Four Agreements to help us to minimize our self-created limitations and suffering and to dramatically impact the amount of happiness we feel in our lives, regardless of the external circumstances.

Participants will learn about and better understand how to use:

Agreement #1: Be Impeccable With Your Word
Agreement #2: Don’t Take Anything Personally
Agreement #3: Don’t Make Assumptions
Agreement #4: Always Do Your Best

Original broadcast March 12, 2020

Biography ~ Andrew Sanderbeck
Andrew has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

Young Professionals Webinar: Seven Workplace Concepts…Learned the Hard Way

Young Professionals Webinar: Seven Workplace Concepts…Learned the Hard Way

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What is something that all of us have and that we work really hard to perfect, but now, due to our technology, it can be damaged as quick as 10 seconds?
I’m looking forward to giving you the answer to this riddle and more when I present “Seven Workforce Concepts…Learned the Hard Way”
No one told me these things when I was a young professional and I want to make sure that you have a competitive advantage over your peers. It is all about creating an Impression that LASTS today in our workforce.

Participants will learn:
– How to outclass your competition by learning the secrets to the 7 workplace concepts
– How to “Show Up” by following the acronym LASTS
 Why Dining and Social Skills are really more important     than you (and our society today) think they are!
– Why you need to always improve your ROR more than the ROI

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Original  broadcast March 26, 2020 

Biography – Bob Pacanovsky
Bob Pacanovsky has achieved Professional Member status of the National Speakers Association. He has spoken to numerous companies, colleges and organizations, including the national American Bus Association Conference, the national Catersource/Event Solutions conference in Las Vegas, the Ohio Society of Association Executives and many, many more.

The Four Agreements: A Practical Guide to Personal Freedom – Revisited

The Four Agreements: A Practical Guide to Personal Freedom – Revisited

 

The Four Agreements: A Practical Guide to Personal Freedom is a self-help book from 1997 by bestselling author Don Miguel Ruiz.

The book takes inspiration from a set of spiritual beliefs held by the ancient Toltec people to help readers transform their lives into a new experience of freedom, true happiness, and love. According to Ruiz, everything a person does is based on agreements they have made with themselves, with others, with God, and with life itself.

In this informative and interactive program, we’ll revisit the Four Agreements to help us to minimize our self-created limitations and suffering and to dramatically impact the amount of happiness we feel in our lives, regardless of the external circumstances.

Participants will learn about and better understand how to use:

• Agreement #1: Be Impeccable With Your Word
• Agreement #2: Don’t Take Anything Personally
• Agreement #3: Don’t Make Assumptions
• Agreement #4: Always Do Your Best

Handout

Original broadcast March 12, 2020  

Biography ~ Andrew Sanderbeck

Andrew has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

A Guide to Understanding the Body Language of Others 

A Guide to Understanding the Body Language of Others 

Looking for a better understanding of Body Language? In this program you’ll discover how posture, gestures, facial expression, and feet (yes, feet) play a vital role in the underlying feelings behind a person’s body language. To help you decode the emotions behind the actions, Mj divides body language into four categories: head, facial, upper body and lower body. You’ll also hear how your silent communication can impact others.

Through an interactive body language activity, you’ll be able to pinpoint the reasons behind the negative actions. (A downloadable body language infographic will be available.)
Participants in this webinar will:

• Recognize the overlooked signals of body language
• Understand negative body language gives a clue to underlying emotions
• Leverage your positive nonverbal communication to shift other’s negative actions

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Original broadcast March 10, 2020 

Biography ~ Mj Calloway
As a former corporate sales trainer and only award-winning woman sales executive to rank #1 nationally, Mj knows first-hand the disruptions professionals, managers, and executive teams handle daily. Yet, they still need to be positive and productive.

Better Libraries and Stronger Communities Through Kindness, Empathy, and Love

Better Libraries and Stronger Communities Through Kindness, Empathy, and Love

 
 

Workplaces that emphasize a culture of kindness, empathy and love have lower staff turnover and greater effectiveness. This culture ripples out from individuals to others in the workplace, to patrons and throughout the community. This interactive and informative webinar will help you and your organization take your service up a notch to a more genuine style that focuses on individual needs.

Learn how employees, volunteers, and advocates can bring their genuine whole-selves to work, and in doing so can celebrate our common interest to serve our customers sincerely, through kindness, empathy, and love.

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Original broadcast March 5, 2020 

Biography ~ Lance Werner
Lance has served as Executive Director for Kent District Library since 2011. He received a juris doctorate degree from Michigan State University’s College of Law and his master’s degree in Library Science from Wayne State University (WSU). In 2018 he was chosen as Library Journal’s Librarian of the Year, and in years past he was the recipient of the Joey Rodger Leadership Award from the Urban Libraries Council, Librarian of the Year Award from the Michigan Library Association (MLA), the WSU Distinguished Alumni award, and Library Journal’s Mover and Shaker Award. Lance is currently involved in the ALA Policy Corps, MLA’s Legislative Committee, and recently graduated from Michigan Political Leadership Course.

How To Address Passive-Aggressive Behavior in the Library Workplace

How To Address Passive-Aggressive Behavior in the Library Workplace

The array of bothersome behaviors lumped under the label of “passive-aggressive” is easier to describe than define:

1. You assign a task, the employee or co-worker agrees, but it never gets done.
2. When you ask what’s wrong, they tell you “everything is good” but it’s not, as you learn from third parties.
3. You ask for feedback at a meeting. They say nothing when you ask but badmouth you and the project later.
4. They seem to have mastered the art of the back-handed compliment, but when asked, they seemed surprised and insist it was meant in a “good” way. (Often will suggest that you shouldn’t be so sensitive.)

The secret to addressing what personnel departments like to call “gray” areas of workplace behavior is twofold: Stop engaging, and stop enabling.

At the conclusion of the webinar, participants will be able to:

1. Ensure goals, priorities, checkpoints, and deadlines are in place to combat procrastination.
2. “Call the game” when co-workers try “cold silence” tactics or “hit-and-run” attacks.
3. Disengage from the effects of micro-insults and other passive, manipulative behaviors

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Original broadcast February 18, 2020  

Biography ~ Pat Wagner
Pat Wagner and her husband Leif Smith own Pattern Research, Inc., a 45-year-old training, research, and consulting business. She has worked for libraries and higher education as an educator and consultant since 1978, focusing on behavioral and organizational skills that support institutional and personal success. Her specialties include conflict management, customer service, marketing, supervision, project management, and ethics. She has been a frequent visitor to Florida libraries and is known for her practical and good-humored programs. She lives in Denver with her husband and two pushy cats.

Personnel Skills for Library Managers and Supervisors

Personnel Skills for Library Managers and Supervisors

 

This webinar covers these six critical skills every library leader needs to have. Dr. Steve Albrecht will discuss the value of each, using practical definitions, examples, and ways to apply them for library staff members.

1. Safe and Legal Hiring Practices: Selecting the best candidates to become star employees.
2. Interview Skills Update: How to run individual, panel, and social interviews.
3. Managing a Range of Library Employees: Different approaches work best for different people.
4. Coaching skills update: Managing your Shining Stars, Plow Horses, Smart Slackers, and Problem People.
5. Performance Evaluations: How to write quality employee feedback reports (and train your supervisors to write good ones as well).
6. Progressive Discipline: Being firm, fair, and consistent in your use of employee corrections (including union issues and MOU concerns).

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Original broadcast January 28, 2020 

Biography ~ Dr. Steve Albrecht
Dr. Steve Albrecht is best known for his 2015 ALA book, Library Security, and his accompanying workshops and webinars. He has worked as an HR consultant and trainer since 1987. He teaches leadership, supervisory, and HR training programs, live and online, to a wide variety of public sector leaders throughout the US. He holds a doctorate in Business Administration, an MA in Security Management, a BS in Psychology, and a BA in English. He has written 21 books on various business and security subjects.

Putting the “Relationship” in Media Relations

Putting the “Relationship” in Media Relations

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Libraries rely on earned media coverage as a way to get the word out about their services and programs. However, as the media landscape shifts and shrinks, we can no longer rely on traditional tactics like press releases to garner media coverage.

Using case studies, we will look at ways to build relationships with reporters and producers at traditional media outlets, as well as the entrepreneur-minded owners of new media outlets. We will talk about the importance of reaching out to potential media partners before we want something, so we can learn more about their goals and business models. Then we will discuss ways to work with the media to generate coverage and give it longer and broader life on social media.

Takeaways from this program will include:
• Learning how to build relationships with the media when you aren’t promoting something
• Increasing your “”earned media”” potential to reach broader audiences
• Seeing real-life case studies of successful media partnerships
• Learning how to leverage the “”new media”” of paid and editorial content

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Original broadcast January 9, 2020

Biography ~ Cordelia Anderson
Cordelia Anderson has twenty years’ experience creating marketing and communications strategies for highly visible organizations. During her tenure as Director of Marketing & Communications for Charlotte Mecklenburg Library, she implemented many innovative marketing and communications strategies that earned her team the inaugural Library Journal Marketer of the Year Award and the John Cotton Dana Award. Cordelia now runs her own consulting company, working with clients in libraries, educational organizations, nonprofits and governments. She has spoken at many meetings and conferences, including the American Library Association Annual Conference, Internet Librarian, Computers in Libraries and Library Marketing & Communications Conference.

Persuasive Writing

Persuasive Writing

 

Masterful communicators craft their documents mindful of the tenuous territory they have entered when presuming to have the power of persuasion. How do you recommend a course of action for their customers or managers without appearing too aggressive?

This interactive and informative webinar starts by exploring the role of influence in writing. It then moves to the need to understand the challenge of persuasive writing. Next, it covers tips for opening messages to captivate audiences and for closing them to drive home the point. It concludes with common mistakes that persuasive writers make when they disregard logic or favor style over substance. You will leave this program armed with best practices to make your persuasive documents more successful.

Attending this webinar will enable you to:
• Apply theories of persuasion to the writing situation.
• Discover the elements of powerful argumentative writing.
• Use sound rhetorical strategies and development methods.
• Maintain a fresh style for your proposals and position papers.

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Original broadcast December 17, 2019 

Biography ~ Philip Vassallo
Philip Vassallo, Ed.D., has designed, delivered, and supervised communication training programs for more than 20,000 executive, managerial, supervisory, administrative, and technical professionals internationally over the past three decades. He is the author of the books How to Write Fast Under Pressure, The Art of E-mail Writing, and The Art of On-the-Job Writing. Dr. Vassallo holds a doctorate in educational theory and has taught internationally, recently as a faculty member of the Beijing International MBA program.

Giving Thanks! Time to Give Yourself a Gratitude Check-Up

Giving Thanks! Time to Give Yourself a Gratitude Check-Up

 

 

How often do you feel thankful for the good things in your life? There are new studies that suggest making a habit of noticing what’s going well in your life could have health benefits.
We also know that by just taking the time to feel and express gratitude that it may improve your emotional well-being by helping you cope with stress.

In this interactive and informative program attendees will self-examine their practice of gratitude and will learn more of the benefits of creating a practice of gratitude in their daily lives.

“The secret of happiness is to count your blessings while others are adding up their troubles.” ~ William Penn

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Original broadcast November 26, 2019 

Biography ~ Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.