By developing a coaching approach to conversations in the workplace, you can achieve greater results and contribute to the growth of the individuals and teams with whom you work. Posing questions in team conversations supports a collaborative approach to problem solving and innovation.

In this webinar, participants will learn how to:

• Employ inquiry as a way to help employees solve their own problems
• Understand the importance of listening and being present as part of crucial conversations
• Guide strategic and collaborative conversations to build strong teams and achieve extraordinary results


Original broadcast June 8, 2021

Presenter: Sue Erickson
Sue Erickson is Library Director at Virginia Wesleyan University in Virginia Beach, VA. Prior to that, she held a variety of positions over 12 years at Vanderbilt University where her responsibilities included coordinating assessment and public services for the Vanderbilt Libraries and serving as Interim Director of Peabody Library. On the side, Sue consults on library accreditation and effectiveness, facilitates staff retreats, and engages in leadership coaching at http://sueerickson.com/