Most libraries were founded decades ago when the cultural makeup of the area they are located in was very different. Although innovative librarians and library staff have created new and improved services to meet the needs of a more diverse population, disparities in services still exist and the organizations as a whole have not sufficiently changed with the times.
Most individuals are not aware of the implicit bias they have in their everyday interactions with customers and employees. The culmination of each individual’s life experience produces the ideas of how we as individuals see everything.

This program is the first step into self-reflection and organizational awareness of cultural humility. Methods of analysis and action plan ideas are included.

As a result of this program, attendees will:
• Define “Cultural Humility” and why this practice is important in the workplace and in life
• Begin self-reflection process in order to create a life-style of Cultural Humility
• Begin the process of creating an action plan for individual and/or organization for path that fosters “other-oriented” relationships


Original broadcast July 15, 2021 

Presenter: Suvi Manner
Suvi Manner is an educator and librarian with a passion for helping others through professional and personal development. She transformed library services by focused outreach to surrounding ethnic communities and is the creator of the Cultural Tapestry Series at Palm Springs Public Library. Since being an immigrant in her teens, she spent years studying and observing the history and experiences of diverse South Florida cultures culminating in an M.A. in Cultural Foundations of Education with a focus on Multicultural Education. She completed a Leadership Certificate program at FSU focusing on serving the underserved populations in

libraries and is a known library advocate with a decade of experience as an administrator during which she served on numerous committees in libraries and professional associations. She applied and received grants related to providing library services for economically and culturally marginalized groups. One of the grants she received provided an opportunity to participate in the PLA Inclusive Internship Initiative (iii) in 2019. In addition to mentoring the program’s selected teen in the PLA iii, she has also served as a mentor and supervisor for many participants in the Sunshine State Library Leadership program.