Providing Accommodations for Deaf and Hard of Hearing Patrons in Your Library

This session unpacks the legal requirements for communication access under the Americans with Disabilities Act, and provides a guide to effective use of accommodations such as interpreters, captioning, front-line communication techniques, and more. We’ll also cover easy and inexpensive solutions that can be used by library staff at all levels. At the conclusion of this […]

Library Services for Empty Nesters

They may have attended storytime with their preschoolers, checked out books about parenting, and used the library to help their highschoolers find jobs or complete college applications but now they are entering a life transition where they might: • Become your best volunteers • Need to find out about downsizing and retirement • Or start […]

Sign, Baby, Sign! ASL in Baby and Toddler Storytimes

Learn the benefits of using American Sign Language with babies and toddlers, as well as ways to incorporate signs into your programs and educate caregivers. Participants will leave with a […]

Beyond Autism Spectrum Disorder: Serving Neurodiverse Library Users Through Inclusive Library Spaces, Services, & Programming

Neurodiversity acknowledges and celebrates learning and thinking differences in individuals. Diagnoses such as ADHD, learning disorders, sensory processing disorder, and autism spectrum disorder (ASD) are all forms of neurodiversity. This presentation will provide information to better understand neurodiversity in a range of presentations, improve interactions with neurodiverse patrons, and design inclusive and accessible programming for […]

Mental Disorders in the Library: Understanding and Meeting the Needs of Patrons with Mental Disorders

The National Alliance of Mental Illness estimates that one in five children, teens, and adults suffer from a mental illness. With libraries functioning as a hub of the communities they support, library professionals must be prepared to serve patrons struggling with mental health issues. This presentation will provide library professionals with the necessary knowledge and […]

Get Your Community Moving

Have you ever heard about physical literacy? Do you want to learn more about how you could implement more movement-based programs in your library? For almost two decades now, Jenn Carson, Director of the L.P. Fisher Public Library in Woodstock, NB Canada, has been encouraging library patrons, volunteers, and staff to get up and move. […]

Essential Spanish for Library Staff: Key Words and Phrases for Effective Communication

This program is designed for library employees looking to improve their ability to serve and communicate with the Spanish-speaking community. With a focus on common Spanish words and phrases specifically selected for library situations, the webinar will equip participants with the essential linguistic knowledge to help patrons perform daily tasks and to more effectively interact […]

Circulation Desk Spanish

Would you like to be able to say a few phrases in Spanish to help Spanish-speakers feel welcome? In this webinar, you will learn some basic vocabulary to greet patrons, […]