813-324-2901

Communication and Conflict: Can’t we all just get along? – New Date

Date/Time
Date(s) - 12/01/2022
10:30 am EST - 11:30 am EST

Category(ies)

Format

Through this program, we will examine how conflict occurs in workplace interactions between and among customers and co-workers. Working from the perspective that conflict is a necessary aspect of effective communication, we will learn the characteristics of conflict, strategies to address conflict, as well as how to avoid unproductive conflict.

As a result of this program, attendees will:
• Understand different conflict styles
• Apply conflict negotiation strategies to workplace situations

Presenter: Dr. Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a communication expert, she is passionate about developing your communication power skills!

Register here for this live webinar.  The recording and handouts will be available on Niche Academy after the live event as well as our library of over 700 recorded sessions. To access Niche, go to: https://my.nicheacademy.com/floridalibrarywebinars

 

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