Customer Service Institute: Preventing Burnout in Customer Service

Date(s) - 09/02/2015
2:00 pm - 3:00 pm



You love your customers – you really do! But dealing with people day in and day out can wear you down. Picture a waterfall that eventually wears away a solid rock! That solid rock is YOU and the waterfall is the never-ending need to serve your customers.

In this session, we’ll talk about the reality of burnout. What is it? Can I avoid it? If I “catch it,” can I recover?? ☺

We’ll learn how to be on the lookout for burnout – and what to do if you’ve already “caught it!”

Can’t attend the live event? Register over here for access to the recording, made available within 7 days of the live webinar.
Instructor Bio ~ Linda Bruno
Linda has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics   ranging from Leadership Skills to Returning Balance – and lots of areas in between!

Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application. Linda is also certified with DDI and Achieve Global.

Once Linda began developing and conducting training workshops, she knew she had found what she wanted to be when she grew up.  She loves the exchange of ideas and experiences that happens when individuals gather to explore life together.


Registration is closed for this event.