How to Find Your Library’s Storytelling DNA

Every nonprofit and library has a unique story to tell, but how do you uncover your organization's true storytelling DNA? In this talk, digital storytelling expert and international keynote speaker Julia Campbell will guide attendees through a process of self-discovery and exploration to help them identify their organization's unique voice and messaging. With practical tips […]

More Agile Teams and Collaborations

Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, agile project management strategies can help us build trust, encourage growth, and create more collaborative and effective teams and community relationships. Attendees will learn the […]

A Mindful Approach to Stress

Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is […]

Basic Conversation Techniques: Helping Co-Workers Build Relationships

For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be a more effective communicator. Together we will consider how to build and re-build relationships in the workplace—especially when conflict is present. As a result of […]

Paperless Departments for Collaboration, Efficiency and Accountability

Discover strategies to transition your library department into a paperless environment, promoting sustainability and organizational efficiency. Learn innovative tools and practices for enhanced communication, collaboration, and accountability without the need for traditional paper-based workflows. Presenter: Chris DeCristofaro is the Technology Librarian at the Sachem Public Library in Holbrook, New York. He is the Department head […]

De-escalation Techniques That Work with Your Patrons

Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often the key to de-escalating these situations and protecting yourself when a patrons’ behavior is no longer acceptable or wanted. In this interactive and informative program, […]

Day of the Dead Storytime

Learn more about the joyous Mexican Festival of Day of the Dead (Dia de Los Muertos), which is celebrated each year on November 1st & 2nd, and be prepared to conduct a Day of the Dead Storytime for various age groups using materials your library has or can order. You will want to attend this […]

How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and multi-generational awareness, empower yourself to handle inappropriate comments from patrons and staff. Join Rosie Clark for an engaging and interactive 60-minute online training. She will […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. Through examining our work cultures, you will gain transferable skills to create positive influence and action in the workplace. As a result of this program, […]