Basic Conversation Techniques: Helping Co-Workers Build Relationships

For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be a more effective communicator. Together we will consider how to build and re-build relationships in the workplace—especially when conflict is present. As a result of […]

Paperless Departments for Collaboration, Efficiency and Accountability

Discover strategies to transition your library department into a paperless environment, promoting sustainability and organizational efficiency. Learn innovative tools and practices for enhanced communication, collaboration, and accountability without the need for traditional paper-based workflows. Presenter: Chris DeCristofaro is the Technology Librarian at the Sachem Public Library in Holbrook, New York. He is the Department head […]

De-escalation Techniques That Work with Your Patrons

Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often […]

Day of the Dead Storytime

Learn more about the joyous Mexican Festival of Day of the Dead (Dia de Los Muertos), which is celebrated each year on November 1st & 2nd, and be prepared to […]

How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. […]

Embrace the Future with Canva AI Magic

Join us as we explore the revolutionary fusion of design and artificial intelligence. Learn how Canva's AI technology streamlines your workflow, empowering you to create stunning visuals effortlessly. Discover new tools and techniques to enhance your library's digital presence and engage your community like never before. Presenter: Kristina A. Holzweiss is a high school edtech […]

The ‘Must Do List’ for Leaders

Expand your horizons and discover ways to be your best self in your leadership role. Whether you’re new to your position as a leader or have been a leader for […]

Meeting Challenging Emotions Mindfully

We are incredibly sensitive creatures and very affected by our environment and the people around us. And because we can’t control all aspects of our external circumstances, we experience a […]

Building Credibility in a New Role

Maybe this is familiar, in your old role, people knew they could count on you. You had their backs, you knew where all of the hidden levers and pitfalls were […]