Meeting Challenging Emotions Mindfully

We are incredibly sensitive creatures and very affected by our environment and the people around us. And because we can’t control all aspects of our external circumstances, we experience a […]

Building Credibility in a New Role

Maybe this is familiar, in your old role, people knew they could count on you. You had their backs, you knew where all of the hidden levers and pitfalls were […]

Circulation Desk Spanish

Would you like to be able to say a few phrases in Spanish to help Spanish-speakers feel welcome? In this webinar, you will learn some basic vocabulary to greet patrons, […]

Displays That Do More: Passive Programming with Book Displays

Readers Advisory is one important thing that a well-done book display can accomplish. They can market your collection, programs, and services. But a book display can do more – it can be passive programming which will allow a library to increase their programming in a way that maximizes staff time. Join Passive Readers’ Advisory expert […]

Transform and Thrive: Fostering Wellness in Our Work

Library staff and administration do more than point people in the right direction to books and information. We foster wellness for ourselves and others. One way to foster wellness is […]

It’s Not About Me! Serving Customers Without Taking It Personally

Are you finding it difficult to “not” to take things personally from your complaining, upset and highly emotional customers? You’re not alone! But how do you emotionally detach yourself from customers who want you to think it is personal and that YOU are the problem? The It’s Not About Me! program is packed full of […]

Introduction to Embroidery Machines

Thinking of adding an embroidery machine to your library? Curious about where to find designs or how make your own? Join librarian Alison Mirabella and learn how machine embroidery works, what materials you need to get started, and how to integrate it into a makerspace. Presenter: Alison Mirabella is Reference Librarian at The Longwood Public […]

Teaching Library Budgets to Outsiders: How Library Budgets Benefit All

Library budgets can be complex and diverse. From book purchases to salaries to databases, budgets span into various divisions that require expertise and knowledge. But what outsiders often don’t realize is how impactful budget decisions are. Chronically underfunded, stakeholders and administrators have little understanding of what funds go towards and how it benefits the entire […]