How to Find Your Library’s Storytelling DNA

Every nonprofit and library has a unique story to tell, but how do you uncover your organization's true storytelling DNA? In this talk, digital storytelling expert and international keynote speaker […]

More Agile Teams and Collaborations

Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, agile project management strategies can help us build trust, encourage growth, and create more collaborative and effective teams and community relationships. Attendees will learn the […]

From Knowing to Doing: Maximizing the Impact of Employee Training

Training adult learners (andragogy) is very different from teaching children (pedagogy). With training being a critical component in the workplace, how can we maximize impact for employees? Learn how to enhance employee training programs to go from simply knowing to thoughtfully doing. Join AMA certified trainer Rosie Clark for an insightful and interactive 60-minute online […]

A Mindful Approach to Stress

Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is when it is ongoing and chronic. Not only does it feel incredibly uncomfortable, but stress can cause numerous serious health conditions such as diabetes, cardiovascular […]

Basic Conversation Techniques: Helping Co-Workers Build Relationships

For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be a more effective communicator. Together we will consider how to build and re-build relationships in the workplace—especially when conflict is present. As a result of […]

Paperless Departments for Collaboration, Efficiency and Accountability

Discover strategies to transition your library department into a paperless environment, promoting sustainability and organizational efficiency. Learn innovative tools and practices for enhanced communication, collaboration, and accountability without the need […]

De-escalation Techniques That Work with Your Patrons

Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often […]

Day of the Dead Storytime

Learn more about the joyous Mexican Festival of Day of the Dead (Dia de Los Muertos), which is celebrated each year on November 1st & 2nd, and be prepared to […]

How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. […]