Reconstruct your communication for breakthrough clarity! Transform presentations, emails, speeches, & meetings with the power of brevity. It is harder than ever to capture an audience’s attention. We decide in around 17 seconds if we like what we are reading. April introduces principles from the book, Smart Brevity, to help communicators say more with less […]
Have you ever heard about physical literacy? Do you want to learn more about how you could implement more movement-based programs in your library? For almost two decades now, Jenn Carson, Director of the L.P. Fisher Public Library in Woodstock, NB Canada, has been encouraging library patrons, volunteers, and staff to get up and move. […]
Do you know that YouTube offers more functionality (especially with automated / AI tools!) than Facebook video? Do you know you can use YouTube's AI captioning to meet accessibility needs […]
This program is designed for library employees looking to improve their ability to serve and communicate with the Spanish-speaking community. With a focus on common Spanish words and phrases specifically selected for library situations, the webinar will equip participants with the essential linguistic knowledge to help patrons perform daily tasks and to more effectively interact […]
Every nonprofit and library has a unique story to tell, but how do you uncover your organization's true storytelling DNA? In this talk, digital storytelling expert and international keynote speaker […]
Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, agile project management strategies can help us build trust, encourage growth, and create more collaborative and effective teams and community relationships. Attendees will learn the […]
Training adult learners (andragogy) is very different from teaching children (pedagogy). With training being a critical component in the workplace, how can we maximize impact for employees? Learn how to enhance employee training programs to go from simply knowing to thoughtfully doing. Join AMA certified trainer Rosie Clark for an insightful and interactive 60-minute online […]
Mary Poppins (Walt Disney, 1964) got it right when she said, “In every job that must be done, there is an element of fun. You find the fun and — […]
Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is when it is ongoing and chronic. Not only does it feel incredibly uncomfortable, but stress can cause numerous serious health conditions such as diabetes, cardiovascular […]
For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be […]
Discover strategies to transition your library department into a paperless environment, promoting sustainability and organizational efficiency. Learn innovative tools and practices for enhanced communication, collaboration, and accountability without the need […]
Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often the key to de-escalating these situations and protecting yourself when a patrons’ behavior is no longer acceptable or wanted. In this interactive and informative program, […]
