This program is designed for library employees looking to improve their ability to serve and communicate with the Spanish-speaking community. With a focus on common Spanish words and phrases specifically selected for library situations, the webinar will equip participants with the essential linguistic knowledge to help patrons perform daily tasks and to more effectively interact […]
Every nonprofit and library has a unique story to tell, but how do you uncover your organization's true storytelling DNA? In this talk, digital storytelling expert and international keynote speaker […]
Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, agile project management strategies can help us build trust, encourage growth, and create more collaborative and effective teams and community relationships. Attendees will learn the […]
Training adult learners (andragogy) is very different from teaching children (pedagogy). With training being a critical component in the workplace, how can we maximize impact for employees? Learn how to enhance employee training programs to go from simply knowing to thoughtfully doing. Join AMA certified trainer Rosie Clark for an insightful and interactive 60-minute online […]
Mary Poppins (Walt Disney, 1964) got it right when she said, “In every job that must be done, there is an element of fun. You find the fun and — […]
Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is when it is ongoing and chronic. Not only does it feel incredibly uncomfortable, but stress can cause numerous serious health conditions such as diabetes, cardiovascular […]
For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be a more effective communicator. Together we will consider how to build and re-build relationships in the workplace—especially when conflict is present. As a result of […]
Discover strategies to transition your library department into a paperless environment, promoting sustainability and organizational efficiency. Learn innovative tools and practices for enhanced communication, collaboration, and accountability without the need […]
Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often the key to de-escalating these situations and protecting yourself when a patrons’ behavior is no longer acceptable or wanted. In this interactive and informative program, […]
Learn more about the joyous Mexican Festival of Day of the Dead (Dia de Los Muertos), which is celebrated each year on November 1st & 2nd, and be prepared to […]
Join us for a webinar designed for librarians interested in using robotics and interactive tools to enhance the exploration of art in their libraries. Discover the potential of Makey Makey, […]
Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and multi-generational awareness, empower yourself to handle inappropriate comments from patrons and staff. Join Rosie Clark for an engaging and interactive 60-minute online training. She will […]
