Providing Accommodations for Deaf and Hard of Hearing Patrons in Your Library

This session unpacks the legal requirements for communication access under the Americans with Disabilities Act, and provides a guide to effective use of accommodations such as interpreters, captioning, front-line communication techniques, and more. We’ll also cover easy and inexpensive solutions that can be used by library staff at all levels. At the conclusion of this […]

Emotional Agility: How to Navigate Difficult Emotions in the Workplace

“Emotions have no place at work. I have to always control how I feel.” “Negative emotions are unacceptable, I should only focus on the positive.” “I should not be feeling this way right now. If I ignore my emotions, they will go away.” Have you ever had these thoughts about your emotions? If yes, you […]

Spreadsheet Skills to Wrangle Stats

Learn how to use spreadsheets to capture, analyze and report on the statistics you collect each month in your library. This session will include real-world examples of statistical dashboards in […]

Rare Books Through Innovative Tech – New Date

With a well-established partnership between technology and user engagement in libraries, there is an increasing opportunity to highlight rare and historical materials beyond the pages through innovation and emerging technologies. […]

Programs in Your Pocket

It's barely an hour until your carefully planned out program is supposed to start and you get that fatal call. Your presenter can't make it. What do you do? Here are some ideas for those moments when you need a program at the drop of a hat. As a result of this program, attendees will […]

Ethics and AI – Is it Possible?

For this workshop, we will examine the multifaceted conversation of 'Artificial Intelligence" (AI) and consider how to ethically engage with AI. Together, we will examine our personal and professional ethics of using AI and technology broadly defined. While our experiences with AI can be challenging or intimidating, you will gain transferable communication skills to use […]

Using AI To Craft and Refine Library Policy Documents

Join us for an insightful webinar on using AI to craft library policy documents. This session will delve into the practical applications of AI in shaping library policies, offering librarians and library managers a clear understanding of how AI tools can aid in brainstorming, drafting, and refining policy documents. We will explore real-world examples, discuss […]

Health Insurance Literacy and Older Adults

Today many adults have difficulty knowing how to find a physician, fill a prescription, use and pay for medications, and use health information to make informed decisions about their health. Libraries are prominent places in communities - making libraries and librarians excellent resources for advancing health information literacy. For example, librarians can address the unmet […]

Teen Behavior in the Library: Managing this (sometimes-challenging) developmental stage

Teens are going through a lot developmentally: puberty, social comparison, familial and cultural pressures. Sometimes they take that transitional stress to your library. Managing behaviors and expectations, while making the library a welcoming place is a tough line to walk. But understanding the why of this teen behavior is a start. In this program you'll […]

Super Searcher Secrets: Strategies and tactics for getting the most from web research today

Today, librarians and information professionals need new approaches and techniques to cut through the commercial noise and find reliable information on the web. Mary Ellen will offer new ways to approach search today and new approaches to addressing the seemingly impossible questions. She will also look at recent developments in web search chatbots and will […]

Library Services for Empty Nesters

They may have attended storytime with their preschoolers, checked out books about parenting, and used the library to help their highschoolers find jobs or complete college applications but now they are entering a life transition where they might: • Become your best volunteers • Need to find out about downsizing and retirement • Or start […]

Sign, Baby, Sign! ASL in Baby and Toddler Storytimes

Learn the benefits of using American Sign Language with babies and toddlers, as well as ways to incorporate signs into your programs and educate caregivers. Participants will leave with a basic vocabulary of signs to use right away. At the conclusion of this presentation, participants will be able to: • List 3 benefits of signing […]