Date(s) - 03/31/2015
10:30 am - 11:30 am
Unfortunately, we’ve all had the challenge of dealing with co-workers that act like they’ve eaten Razorblades for Breakfast. While the difficult behaviors vary from person to person, the end result is normally the same: We dread the thought of having to interact with them.
This interactive and informative webinar will help attendees more effectively deal with their difficult co-worker situations by helping them reclaim their sanity and empowerment in situations where they may feel stuck and/or emotionally out of control.
After this workshop participants will:
- Have specific tips to use with the manipulator
- Understand different approaches to better manage the mean person/people in their organization
- Have a 3 step process for dealing with and Mrs. Sarcastic
- Have an approach for working with and around people that would rather argue than cooperate
Can’t attend the live event? Register over here for access to the recording, made available within 7 days of the live webinar.
Instructor Bio ~ Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and in numerous countries around the world. He is the founder of the PCI Webinars.
Registration is closed for this event.