Date(s) - 09/11/2014
Category(ies) No Categories
Conflict is natural within the workplace and a predictable part of working with others. Yet, unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity.
Conflict, when handled appropriately, can be an asset that can resolve differences and lead to positive, cooperative solutions to the challenges we face.
This interactive and fun webinar from PCI will help participants learn and begin to master:
- Understanding how conflict creates opportunity to change for the good
- Techniques to manage and resolve conflict