Case studies are stories that provide us ways to discuss and analyze situations and learn from the mistakes and successes of others. Many people think the best way to understand library ethics is from talking about these stories. Talking about other people’s concerns can help us recognize and empathize problems that we are too close to see. And, case studies remind us that others have had to deal with the same ethical situations.
These ten examples are based on real events, although the details have been changed to protect the identity of the libraries and the people involved. They don’t provide cut-and-dried answers, but case studies can prepare us by helping us work through potential problems and solutions.
Participants will be able to address ethical challenges in their libraries by:
• Creating policies and procedures before there is a problem
• Clarifying shared concerns inside and outside the library
• Building support for making difficult decisions
• Educating the public about ethical guidelines
• Evaluating current situations for possible interventions
Originally broadcast 08/13/2013
Pat Wagner – Biography
Pat has been working with libraries as a trainer and consultant since 1978, from one-room rural storefronts to the largest public and academic libraries in North America. She presents and consults on library ad public sector ethical topics, including material challenges, filtering, collection development, personnel, customer service, development and enforcement of policies and by-laws, governance, and conducting public meetings regarding volatile issues.