Giving effective feedback can be rewarding – and challenging! This webinar will teach us tips on effective coaching and counseling that will help reduce the need for reprimands – whew! What a relief!
You’ll know when to use which technique, why it’s important to consider the differences, and why supervisors tend to avoid these vital areas of effective management. You’ll also be given tools that will help you deal with the dreaded case of the necessary reprimand – and you’ll leave the webinar feeling more confident in your ability to handle it well.
It’s an area most of us would rather forget – but as supervisors and managers, it’s not likely we’ll get off scot-free. Why not feel in control when handling these necessary parts of your job?
Linda Bruno has been developing and conducting training workshops for libraries for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.