Process Management is a way of looking at and then controlling the processes that are present in an organization. As a business practice it encompasses techniques and structured methods. The goals include identifying and modifying existing processes so they align with a desired, presumably improved, future state of affairs.

Librarians need good process to be successful.  But really how important is standardization?  In this informative webinar, Dr. Dean Russell will discuss the how’s and why’s of process management and the relation to your library’s success in meeting its goals and mission.

Attendees will learn:

• A quick history of how and why process control started
• The myth that having digitized processes creates a clear and coherent organization of these processes
• How processes build performance
• Why processes have to be agile and actionable
• What we can learn from Wikipedia


Original broadcast June 18, 2020 

Biography ~ Dr. Dean Russell

Dean is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team.
He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.