Effective Teamwork has a huge impact on organizational performance. An effective team can help your organization achieve better than expected results, while a team that is not working well together can cause unnecessary disruption, higher levels of stress, poor results in the delivery of services and continual team failures.

This fun and interactive webinar explores three assessment tools that you can use to help identify team roadblocks and develop a greater understanding of team and individual team member needs.

Specifically we will discuss these three assessment tools:

Team Effectiveness Assessment – You and your team members can take this free assessment before the webinar program at: http://www.mindtools.com/pages/article/newTMM_84.htm

Enhancing Your Daily Interactions – Download the free assessment and explanation here for you and your team members. Make it a priority to take this assessment before the program.

Thomas-Kilmann Conflict Mode Instrument – You can learn more about and purchase this assessment tool from CPP at:




Original broadcast February 26, 2015 

Instructor Bio ~ Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and in numerous countries around the world. He is the founder of the PCI Webinars.