Your webinar will be held on November 2, 2021,  10:30 am – 11:30 am  ET.

Login here: https://attendee.gotowebinar.com/register/472451766645182479

Within 7 days, the recording of this session will be available in our On-Demand section. 


Have you heard this story before? You meet someone special on a dating website. Soon he wants to move off the dating site to email or phone calls. He tells you he loves you, but he lives far away — maybe for business, or because he’s in the military. Then he asks for money. He might say it’s for a plane ticket to visit you. Or emergency surgery. Or something else urgent.

Scammers show up wearing many different hats — from that of a government official, to a known business, to a potential love interest. Last year, people reported a record $304 million in losses because of romance scams. That’s up about 50% from 2019. In fact, in 2020 alone, the FTC got nearly 500,000 reports of imposter scams; and people reported losing a lot of money to them: $1.2 billion.

In this program learn more about the warning signs of and tactics used in scams and how you can help your patrons avoid online romance scams and other imposters. Find out more about the FTC’s free online content and videos about imposter scams which are free and readily available to use in your library’s newsletters, website, and social media.


Presenter: Carol Kando-Pineda has spent 15 years advocating for community inclusion, opportunities, and support for her daughter with Down Syndrome. From 2011 to 2013, Carol headed up the Virginia Government Affairs Committee for the National Down Syndrome Society. In 2017, Carol and her husband created a business for their daughter, based on selling products bearing her distinctive artwork.

The goals? To create a path for her independence, to show the world what differently-abled people can do, and to promote the work of others with developmental disabilities. Carol’s day job is to manage consumer outreach to public libraries for a federal agency. She earned her A.B. from Harvard College and her J.D. from Suffolk University School of Law.