Your webinar will be held on July 27, 2021,  10:30 am – 11:30 am  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.


Have you heard this story before? You meet someone special on a dating website. Soon he wants to move off the dating site to email or phone calls. He tells you he loves you, but he lives far away — maybe for business, or because he’s in the military. Then he asks for money. He might say it’s for a plane ticket to visit you. Or emergency surgery. Or something else urgent.

Scammers show up wearing many different hats — from that of a government official, to a known business, to a potential love interest. Last year, people reported a record $304 million in losses because of romance scams. That’s up about 50% from 2019. In fact, in 2020 alone, the FTC got nearly 500,000 reports of imposter scams; and people reported losing a lot of money to them: $1.2 billion.

In this program learn more about the warning signs of and tactics used in scams and how you can help your patrons avoid online romance scams and other imposters. Find out more about the FTC’s free online content and videos about imposter scams which are free and readily available to use in your library’s newsletters, website, and social media.

Presenter: Carol Kando-Pineda
Carol Kando-Pineda is Counsel in the FTC’s Division of Consumer and Business Education where she leads teams to create free print materials, websites, and videos to help people avoid scams, manage their money, and make wise buys. Carol began her FTC career as a staff attorney bringing false advertising cases; she then became the agency’s Legislative Counsel, serving for several years as a liaison between the FTC and Congress.