Conspiracy theories, misinformation, cyberbullying, arguments and much more happen online every second of the day. Librarians frequently interact with their patrons in this fraught environment. How can we teach civil discourse with so much incivility? Carrie Rogers has taught college online and in-person since 2015 and holds certifications in online teaching. She has also taught K-12 students digital etiquette and how to better communicate online in her work as founder of the mission-based company Digital Respons-Ability.

Participants will learn:
• How to create a Netiquette guide and policy
• The basics of digital etiquette
• When to remove, report and/or respond to disruptions online
• Techniques to defuse online tensions
• Why we share misinformation online


Original broadcast February 11, 2021 

Biography ~ Carrie Rogers-Whitehead
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She is the author of the book Teen Fandom and Geek Programming with Rowman & Littlefield and her new book Digital Citizenship: Teaching and Practice from the Field comes out in fall 2019. She is the founder of Digital Respons-Ability, a mission-based company that educates students, parents and educators on digital citizenship. She is also a college instructor, event planner who regularly writes on technology for various media outlets.