No matter what your personal style of communication, you influence people on a daily basis…at home, at work, with friends, managing a team, or even starting a new venture. This interactive presentation will help you build and maintain long-term relationships to achieve optimal business results through five steps:
- Setting a verbal agenda effectively
- Asking the right questions to determine value
- Presenting with value
- Gaining agreement on key issues
- Positioning the relationship for future partnerships
Being consistent in your plans and communications builds credibility. Becoming a person of influence has long-reaching benefits of trust, respect, inclusion, and being the person others want input from.
Original broadcast September 15, 2015
Instructor Bio ~ Cindy Moran
Specializing in Human Capital Strategy, Cindy Moran brings 20+ years of experience in Learning and Development to her work with clients spanning a wide variety of industries nation-wide. Her expertise includes talent acquisition and development, leadership and succession planning.