Knowing how to communicate is the first step toward addressing a crisis situation. Developing a plan is the next step. How does one plan for a pandemic? (I don’t remember the pandemic chapter in library school!) Numerous strategies already exist.
This presentation explores how to implement different strategies to best serve library staff, the public, community partners, and elected officials.
Original broadcast March 31, 2021
Presenter: Gavin J. Woltjer
Gavin J. Woltjer is the Library Director for the Billings (MT) Public Library. When not held hostage in a good book, he enjoys exploring the wilds of Montana with his wife, Rena, and their three children.
His research interests include: data analytics; library leadership; economic development and libraries; archives and record management; and, librarian as public historian.