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Outreach activities can boost student well-being and enhance positive feelings towards the library. Unfortunately, it is not always obvious how to successfully reach students. In this webinar, UNO Libraries Director of Research and Instruction Services Katie Bishop and Outreach & Instruction Librarian Tammi Owens discuss how a culture of yes at UNO Libraries has allowed them to forge strong relationships with student support services and learning communities and expand library outreach across the university. They will share the non-traditional library services and events that have succeeded and failed, both of which (the succeeding and failing) have worked together to make the department and the library a vibrant, innovative place to work and learn. Finally, they will relate some of the ways attendees can work towards creating a culture of yes at their own libraries that fits into the mission and vision of the library while remaining mindful of workloads.

Presenter ~ Katie Bishop is the Director of Research & Instruction Services and Humanities Librarian at the University of Nebraska Omaha’s Dr. C.C. and Mabel L. Criss Library. Katie leads the RIS department in engaging UNO faculty and students with research and information literacy instruction, coordinates assessment data for the library, and works with library leadership to manage department and collection budgets. She has presented and published on assessing IL instruction, updating library services, and partnering with student support services as part of the second cohort of the ACRL Assessment in Action program. Katie holds a BA in English from the University of Nebraska-Lincoln, an MA in American Studies from the University of Iowa, and an MS in Library and Information Science from the University of Illinois.

Presenter ~ Tammi Owens is the Outreach & Instruction Librarian and an associate professor at the University of Nebraska Omaha’s Dr. C.C. and Mabel L. Criss Library. At Criss Library Tammi is responsible for coordinating, assessing, and continuously improving the first-year writing library information literacy program, leading partnerships with student learning communities, and coordinating outreach events for student stress relief, library awareness, and education. Tammi is the co-author, with Carol Daul-Elhindi, of The 360 Librarian: A Framework for Integrating Mindfulness, Emotional Intelligence, and Critical Reflection in the Workplace, published by ACRL in 2020. She has written and presented at the regional and national level on such topics as library outreach and instruction, language use and user experience, gaming in libraries, and library tutorials. She holds BAs in Religious Studies and Art History from the University of Nebraska Omaha, an MA in Art History, and an MS in Library Science, both from the University of North Carolina-Chapel Hill.


In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

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