As a supervisor or manager of others, we want to make sure that the time and money invested into training has a positive pay-off. Most times, the pay-off will be greater when you, the supervisor or manager take an active role in helping the employee succeed.
This interactive and informative webinar program will you give you the tools, questions and a better overall approach to help your employees more effectively and thoroughly apply what they learned in a training program.
Attendees will learn how to use and apply:
• A training application form their employees will fill out
• Specific questions to ask employees when they return from their training
• A follow-up plan that will get results!
Slides: Making Training Stick
Originally broadcast July 6, 2017.
Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and in numerous countries around the world. He is the founder of the PCI Webinars.