Volunteers can bring multifaceted talents to nonprofit organizations. But a volunteer program must be set up properly in order to benefit the organization and not create burdens on the management and paid staff.
In this interactive two-part webinar program, Anne Abate and Andrew Sanderbeck will give you a variety of tools that you will be able to use immediately and cover important information on:
Starting and maintaining an effective volunteer program in your organization
- The roles of all staff members in engaging the types of volunteers
- Minimizing friction between staff and volunteers
- Making your library a welcoming place for volunteers
- Valuing volunteers as people first; “free help for the library” second
Beyond the management perspective, we will include the voices of experienced volunteers who will relate the good and not-so-good aspects of the volunteer experience in a variety of settings.
Anne Abate ~ Biography – Anne Abate has worked in a wide variety of libraries and library-related organizations during her career. She is currently the owner of Library Discount Network, a small business that negotiates with database vendors on behalf of library consortia and networks. The company also provides administrative and management support for nonprofit organizations. Anne has been the Executive Director of the Greater Cincinnati Library Consortium, now known as SWON Libraries, where she coordinated the programs, services, and activities for the members.
Andrew Sanderbeck ~ Biography – Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.
Originally broadcast March 26, 2013