Nearly one in five adults in the U.S. live with a mental illness in any given year, according to the National Institute of Mental Health. While libraries cherish our privilege to serve all, we often struggle in responding to our patrons experiencing mental health disorders. Learn to provide the best response to people having a mental health crisis, including advice on how to improve workplace policies and procedures from a librarian/certified Mental Health First Aid Instructor. This webinar will increase your knowledge of mental illness, equip you with techniques for effective communication and de-escalation, and provide concrete examples in developing or enhancing positive workplace policies and procedures surrounding mental health.
Original broadcast April 2, 2020
Biography ~ Taylor Atkinson
Taylor Atkinson is the Assistant Director of the Union County Carnegie Library in Union, South Carolina.