Becoming a Dementia Friendly Library

Your webinar will be held on September 12, 2019,  2:00 pm – 3:00 pm  ET.

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560,000 Floridians are currently diagnosed with Alzheimer’s. This number is expected to rise to 720,000 by 2025. People living with other forms of dementia add to these numbers. While some people move to residential care facilities, most of those affected live at home in their communities. Cognitive impairment and social isolation are significant factors to consider in maintaining safe, inclusive, vibrant learning centers for all ages. Dementia friendly libraries are central to the quality of life throughout Florida.

Several Florida libraries have committed to becoming dementia friendly, and yours can too. Your library can lead the effort in your community!

In this informative program, learn how your library can become a central resource for information about dementia. Set an example by creating a safe, welcoming environment in your library. Learn how dementia affects all of us and equip your staff to interact comfortably and effectively. We’ll also explore successful, dynamic in-house programming and collaborative outreach services.

Attendees will learn how to

• Recognize the symptoms and behaviors associated with dementia
• Better understand the needs and abilities of people with dementia
• Practice sensitive communication techniques to improve interactions
• Review policies, physical facilities, and programming to be sure they are dementia friendly
• Locate national programming models that can be replicated locally
• Access professional resources for additional information


Biography ~ Mary Beth Riedner
For the past five years, Mary Beth Riedner has served on the leadership team of the American Library Association’s Interest Group for Alzheimer’s and Related Dementias (IGARD). She is the developer of the award-winning Tales & Travel book and reading program designed for those living with dementia. She has presented at numerous professional conferences including the American Library Association and the American Society on Aging. She is involved with the national Dementia Friendly America initiative as well as dementia friendly efforts emerging in individual states such as Illinois, Arizona, and Minnesota. She is the author of several journal articles as well as a chapter on the Tales & Travel program in the book The Relevant Library, published by McFarland in 2018.

Biography ~ Heather Ogilvie

Heather Ogilvie is the Outreach Librarian for Bay County Public Library in Panama City, Florida. She specializes in nontraditional library services, using community partnerships to create innovative solutions for underserved populations. Her interactive programs, connecting seniors affected by dementia to people and resources, maximize quality of life and give the library a leading role in creating a dementia friendly community. She has presented at staff development days, library conferences, and caregiver workshops. For her work with seniors, Heather was awarded the Florida Library Associations’ Maria Chavez Hernandez Award (Libraries CHANGE Lives) in 2018. She serves as Co-Chair Elect of ASGCLA-IGARD. Heather presents customer-driven programs for the way we live now and enjoys the happy belief that anything is possible.

Rebranding Your Library…On a Budget


Your webinar will be held on September 17, 2019, 10:30 am – 11:30 am  ET.

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In 2018, the Union County Carnegie Library underwent a re-branding in conjunction with our building renovation. Hear details of our experiences and processes in this session, and learn marketing and social media strategies and best practices, how to create a marketing plan, free (and cheap) marketing tools, graphic design principles, and other tips and tricks to successfully interact with your community and promote your library. Our focus is on passing along knowledge to help other small, rural libraries assess their needs, revamp their marketing and social media strategies, and re-brand on a budget.

Biography ~ Taylor Atkinson
Taylor Atkinson is the Assistant Director of the Union County Carnegie Library in Union, South Carolina.

The Neuroscience of Story

Your webinar will be held on September 19,  2019,  2:00 pm – 3:00 pm  ET.

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The famous writer Ursula K. Le Guin once wrote “There have been great societies that did not use the wheel, but there have been no societies that did not tell stories.”

Why are stories so important to us? How do they impact our thinking, our families, organizations, and communities? This informative program will explore how our brains are wired for narrative and how we use stories to makes sense of our world, predict the future, and interpret the minds of people around us, and why storytelling and narrative reading are essential for all of us.

Specifically in this session, participants will learn:
• What core need drives our brain
• The interaction of thinking and strong emotions
• Which structures in the brain respond to stories
• How what we believe drives what we see
• Why stories are essential to learning (and everything else)
• Resources for learning more about neuroscience and story

Biography ~ Conn McQuinn
Conn McQuinn has spent forty years working in both informal and formal educational settings. He has had the privilege of working for two great institutions, starting his career at Pacific Science Center in Seattle for fifteen years, and then twenty-five years at Puget Sound Educational Service District in Renton, Washington. At Pacific Science Center he directed the nation’s largest traveling science education program, and at PSESD managed numerous projects and workshops on a broad range of topics, including science education, educational technology, robotics, and project-based learning, with much of the last ten years focused on neuroscience in learning.

He was worked with thousands of teachers and administrators from districts throughout Washington State and beyond, and presented at conferences across the country. He has a Master’s Degree in Science Education and is the author of sixteen children’s activity books covering a range of seemingly random topics.

For Flannel’s Sake; Using Felt and Flannel Boards in Library Programs

Your webinar will be held on September 24, 2019,  10:30  am – 11:30 am  ET.

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Flannels bring stories and songs to life! In this fun engaging workshop learn just how to get started in the wonderful world of flannel (or felt) boards! Learn how flannels inspire visual literacy and allow for hands on learning with children and immediately capture a child’s interest and imagination and involve them in the story or song.

In this interactive and informative program, you’ll pick up some tricks and tips on flannel fundamentals and learn how to make an affordable, portable, felt board. We’ll also discuss how to make simple felt pieces or go advanced and make your pieces of felt pop and have time to talk about story/song selection, selecting your materials, storage, and more.

Biography ~ Danielle Fortin

Danielle has been working in libraries of one sort or another for over 20 years. Yep, she started back in the days of the actual card catalog and pre-internets. She has been running story time since the 90’s, when she discovered how fun Flannel Boards are. Her longtime focus has been youth services and she currently works at the McArthur Public Library in Biddeford, Maine and serves as Chair of the Maine Library Association Youth Services Section. She likes terrible puns, roller derby, and her cats.  

20 Ways to Make Your Workspace More Efficient in 60 Minutes

Your webinar will be held on September 24, 2019,  2:00 pm – 3:00 pm  ET.

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Did you ever reach for that stapler that suddenly was not there . . . had grown feet and walked away? What about searching for hour for that file you just had in your hand yesterday?

In this informative and interactive program, we are going to help you solve these and many other office problems.

Learn how that with a very little personal investment, you can make your work space more efficient in order to improve your work environment, be happier at work, and save your sanity. Practicing these approaches will help you save one of the most important things in your day: Your time!

Biography ~ Anne Abate

Anne has worked in a wide variety of libraries and library-related organizations during her career. She is currently the owner of Library Discount Network, a business that negotiates with database vendors on behalf of library consortia and networks. The company also provides administrative and management support for nonprofit organizations.

Publishing for Tenure and Promotion

Your webinar will be held on September 26, 2019,  2:00 pm – 3:00 pm  ET.

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Each university has its own requirements for tenure and promotion. However, publishing is a common requirement at most institutions. In this informative program, you will learn about different avenues for publishing including within librarianship and outside of librarianship.
The presenter will also share publishing trends that have implications for tenure and promotion. At the conclusion of the webinar, attendees will have developed ideas for how they can start publishing in order to achieve tenure and rank advancement.

Learning Outcomes for this program include:
• Discovering different avenues for getting their work published
• Developing a strategy for getting published in the near future

Biography ~ Lauren Hays
Lauren Hays is the Instructional and Research Librarian at MidAmerica Nazarene University in Olathe, KS. Currently, she is in a doctoral program and expects to graduate in May 2018. Additionally, she is co-editing a book on the Scholarship of Teaching and Learning (SoTL) for academic librarians.
She is passionate about teaching and learning and desires to help librarians develop in their instructor/facilitator skills. More specifically, her professional interests include teaching, SoTL, information literacy, educational technology, Library and Information Science education, teacher identity, and faculty development. On a personal note, she loves dogs, traveling, and home.

What About Us? Older Adults and Libraries

Your webinar will be held on September 5, 2019,  2:00 pm – 3:00 pm  ET.

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Adults age 50 and up are often avid library users and supporters … but libraries often don’t give them the programming and support they provide other age groups. In this interactive and informative program, you will learn about trends and impacts of this important demographic and how your library can support community-building, lifelong learning and social engagement!

Attendees will learn gain:

An increased empathy and appreciation for themselves and others who are aging

Greater awareness of trends pertaining to aging (sociological, health, economic, technology, innovations)

Greater knowledge of possible library programs and services for older adults

Biography ~ Wendy Pender
In addition to her MLS from the University of Pittsburgh, Wendy has a Certificate in Gerontology from the University of Washington. She has over 25 years of experience as a librarian and branch manager, and now serves as Older Adults Program Coordinator at the King County Library System (KCLS) in Washington State, one of the largest and busiest library systems in the U.S. In her spare time she loves to make music and motorcycle across our beautiful country!

Why You Need a Mentor (or Why You Should Be One)

Your webinar will be held on August 20, 2019,  10:30 am – 11:30 am  ET.

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You’ve probably heard that having a mentor can help your career. But how do you even get a mentor? And what do you do with a mentor once you find one? And while you probably have people in your life you consider role models, maybe you don’t think you’re ready to mentor someone yourself.

No matter where you’re at in your career, mentoring is a relationship that you’re ready for now! Mentoring and being mentored can change the way you work and help you succeed, no matter which side of the relationship you’re on. In this webinar, you’ll learn tools for developing your own customized mentoring strategy and walk away with concrete steps to begin advocating for yourself (or others) today.

Biography ~ Jennifer Caldwell Ciarvella
Jennifer is a skilled trainer, e-learning developer, and instructional designer. She has been developing and leading learning experiences for group of all sizes for over a decade. Using creativity and play, she helps professionals develop their skills in communication, teamwork, problem-solving, leadership, and adaptability. She believes the hard work of learning and growing is more fun when done together.

Teen Brain Development: Supporting, Programming, Advocating

our webinar will be held on July 18,  2019, 2:00 pm – 3:00 pm ET.

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Each age group of library users requires unique services and programming. Teenagers are the most under-served of all age groups, usually due to library staff’s uncertainty in providing services to a group they know (and/or remember) little about. Learn about the brain development of teenagers and how that should influence your programming and your expectations.

After completing this session participants will be able to:
1) understand the connection between teen brain development and teen behavior.
2) meet teen patrons where they are and plan appropriate programs and services for them.
3) manage their own expectations of teen patrons and teach those to their colleagues.


Biography ~ April Pavis-Shroeder
April Pavis-Shroeder is a librarian and volunteer coordinator at a public library in Northern Virginia. She began working in St. Mary’s County (MD) Public Library in 2006 as a circulation associate and was soon volun-told into the position of Teen Advisory Board leader. She quickly realized how magnificent and passionate that age group was, and decided to pursue a career in teen librarianship. April and received her Masters in Library Science from the University of Maryland in December, 2010 and has worked in libraries ever since.

The Ten Behavioral Questions to Ask to Prevent a Bad Hire

Your webinar will be held on July 16,  2019, 10:30 am – 11:30 am  ET.

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The risks and rewards of hiring the best employees for your organization may never be greater than it is today. The interview process is the vital part of the hiring process to cement the hiring of the right person, not the right resume and wrong person.

In this interactive and thought provoking program, we will discuss ten behavioral questions to add to your interview process to help you determine their reactions to situations, explain their successes and failures, their ability to adapt to change and most importantly their ability to fit and not hurt or destroy your culture.

Biography ~ Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.