Strategic Planning: A Simple 6-Step Process

Your webinar will be held on February 4, 2021, 2020,  2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/1023865637887532816

Within 7 days, the recording of this session will be available in our On-Demand section.




Library leaders expend time, money, and energy on strategic planning, yet so many strategic plans fail to drive motivation, effort or change. By building on a simple 6-step process and exploring their reasons for planning, libraries of all sizes can lead a planning process that fits their needs and environment.

With transparency and a focus on implementation, this simple planning approach can even create a culture of shared responsibility for achieving plan goals, support plan flexibility, and result in real change throughout the organization.

In this interactive program, participants will be introduced to:
• The challenges of library strategic planning.
• Simple strategies for leading a strategic planning process.
• Techniques for crafting and implementing an impactful strategic plan.

Presenter ~ Jami Yazdani
Jami Yazdani started her library career in circulation roles before earning her MLIS, and has been a reference librarian, technology librarian, library manager and library director. She has hands-on experience leading planning in libraries: from strategic and technology planning, to exploring and implementing new staffing and service models, she has led and championed planning that is flexible, transparent, inclusive, and results in real change. After more than 15 years in libraries, she founded Yazdani Consulting and Facilitation to help leaders at all levels solve management problems, achieve project success, and amplify the strengths of their team.

A How-to Guide to Engage Employees in Knowledge Management

Your webinar will be held on February 2, 2020,  10:30 am  – 11:30 am  ET.

Login here: https://attendee.gotowebinar.com/register/4328127877284597264

Within 7 days, the recording of this session will be available in our On-Demand section.



Most organizations want to break down internal siloes and improve access to enterprise information and expertise, but only 11% say they effectively motivate employees to participate in knowledge management. This presentation will outline proven strategies to overcome cultural and structural barriers and get employees to share, access, and use available knowledge.

Attendees will learn:
• how to communicate about KM and its benefits,
• how to build KM into the flow of day-to-day work,
• how to facilitate collaboration across generations and cultures, and
• how to reward and recognize desired knowledge behaviors.

The best practices in this presentation are based on APQC primary research, including recent surveys of hundreds of KM professionals and detailed case studies of organizations such as Microsoft, World Vision International, Shopify, Consolidated Construction Company, and Pfizer.

Presenter ~ Lauren Trees
Lauren Trees is principal research lead for knowledge management (KM) at member-based nonprofit APQC. She is responsible for identifying trends in enterprise knowledge sharing and collaboration, investigating cutting-edge ways to improve knowledge flow, and sharing her findings with APQC members and the business community at large.

Her current projects focus on KM excellence, content management, smart recommendation systems, and innovating in the face of business and technology disruption.

Lauren has written for numerous media outlets and her research has been cited by Forbes, Inc., TIME, and the Wall Street Journal. She is also an experienced speaker, having presented at global conferences as well as numerous corporate meetings and webinars. She holds a B.A. from Brown University, where she graduated Magna Cum Laude, and has studied at the University of Oxford and Rice University.

You can learn more about Lauren’s research on APQC’s blog, connect with her on LinkedIn, or follow her on Twitter @LTrees_KM.

Accessibility Online: Reviewing and Updating Your Library Website and Services

Accessibility Online: Reviewing and Updating Your Library Website and Services

First impressions matter, whether it’s a library user walking in the front door or discovering a website in a search. If that first impression is positive, with friendly navigation that quickly leads the user to what they’re looking for, it’s more likely they’ll come back again.

This session will step you through a review of your library website, social media, and other web services to make them more accessible to all. You’ll learn what elements to consider and how to evaluate accessibility in many dimensions, including:
– Mission/Vision Statements and Commitments to Inclusion
– Accessible Staff
– Collections & Community Information, and how they’re represented in an online catalog or on a website
– Website accessibility (use of Plain Language; simplified site navigation; adding metadata, captions, and
transcripts for video content; translation options)
– Accessibility on Social Media
– Making live online programs more accessible

After this webinar, you’ll have a checklist of areas to review, suggestions on what to look for/improve, and resources to take the next step.


Original broadcast October 14, 2020

Presenter ~ Jennifer Koerber

Jennifer Koerber is a consultant who advises and guides libraries on staff training programs, especially around technology change and skill-building. She has more than 20 years of experience in public-facing and behind-the-scenes roles, including children’s librarian, reference generalist, branch manager, and web services librarian. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. Her current contract is with MIT Libraries as a part-time Training Coordinator for the Alma/Primo VE migration (until August 2021).
In May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was published by Libraries Unlimited/ABC-CLIO. This webinar is partly based on Chapter 1 from this book. You can see more of her past work at www.jenniferkoerber.com.
Know and Go: Password Managers

Know and Go: Password Managers

TBLC logo

Have you investigated password managers yet? If not, take some time to see if they could make your life easier! Password managers save your passwords for you, so you don’t have to remember them. You only need to remember one password and that opens the vault. Password managers can help you create strong passwords, and most will automatically fill them in for you.

In this session: we will see how password managers work, what to look for when deciding which one to use, and how you can use them safely.

Presenter ~ Erin Gray
After earning her master’s degree in library science from the University of Missouri-Columbia, Erin went on to work in Branch Management, Collection Development and Youth Services for over a decade in public libraries. She is an advocate for all libraries and a past President of the Missouri Library Association. Erin enjoys facilitating continuing education classes of all types as a Library Services and Technology Trainer for Amigos Library Services.


In partnership with TBLC,  webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Understanding non-English Materials

Understanding non-English Materials


This webinar uses the non-English materials at Mississippi State University Libraries collections to illustrate the sources of cataloging materials in Non-English languages. Attention will be given to the various tools available to translate these materials, the rules (both RDA and LC-PCC statements) guiding the description of these materials, research methods needed, and outside resources that may be useful when users are “stuck”.

This webinar seeks to educate those who process non-English materials on the various online tools and rules available to assist them.
By the end of the webinar attendees should:

• Be aware of translator apps and online tools that are available for free use
• Be more knowledgeable of the rules (both RDA and LC-PCC statements)
• Be more knowledgeable of different research methods that are useful on problematic or older pieces
• Outside resources that may be useful when dealing with a difficult piece

Who should attend: Staff working in cataloging functions in all library types, those that have difficulty processing non-English materials.

Original broadcast October 6, 2020

Biography ~ Joy Dubose
Joy DuBose is an Assistant Professor and the Cataloger for Special Collections at Mississippi State University. She has jointly presented on cataloging non-English materials via an Association for Library Collections and Technical Services (ALCTS) webinar. She has also presented during conferences of the American Library Association on digitization, library consortia, and cataloging non-English materials. She holds a Master of Library and Information Science degree from the University of Southern Mississippi.

Biography ~ Preseton Salisbury
Preston Salisbury is Assistant Professor and Monographic Cataloging Team Leader at Mississippi State University Libraries. Previously, he worked at Hinds Community College and Austin (TX) Public Library. He received his MLIS from the University of Southern Mississippi. He has cataloged materials in over a dozen languages.

Revolutionizing Digital Community Engagement Strategies with Civic CRMs

Revolutionizing Digital Community Engagement Strategies with Civic CRMs



How can libraries create better websites that increase donations, recruit volunteers, understand and map users and non-users, increase the success of communication and messaging with the community, and build networks of advocates with a single tool?

For far too long libraries have been dependent on website platforms like wordpress, drupal, and even basic HTML while depending on a number of other unintegrated online tools like Hootsuite, Eventbrite, mailchimp, survey monkey, volunteermatch, and others to communicate and engage with their community. But there is a better way!

In this webinar we’ll explore Civic CRMs that will allow libraries to reduce the cost of website development and place all of the tools you need to communicate with your community and understand your users and non-users under one single sign-on platform. While there are a number of amazing Civic CRMs, and we’ll look at a few examples, we will specifically explore the power of NationBuilder. These tools have revolutionized the way organizations engage with their communities and reduce workflow obstacles while increasing community support, donations, volunteering, and engagement. You’ll be blown away by what you can do with a sophisticated platform like this!


Original broadcast October 8, 2020

Biography ~ Patrick Sweeney
Patrick Sweeney is a tireless and innovative advocate for libraries. A 2007 graduate of the San Jose School of Library and Information Sciences, Mr. Sweeney is the a former Administrative Librarian of the Sunnyvale (CA) Public Library and was Executive Director of EveryLibrary California, a statewide initiative to support library Propositions. He is now the Political Director for EveryLibrary, the nation’s first political action committee for libraries where he works to help libraries win political initiatives and ballot measures.

He is active in the California Library Association and across library social media as a co-founder of the Think Tank. His library blog is well respected, and he is a sought-after speaker and presenter. A recent project, the Story Sailboat, worked to provide library services and materials – by boat – in the San Francisco Bay area. He tweets at @pcsweeney

How to use live streaming to raise awareness and build community for your library

How to use live streaming to raise awareness and build community for your library

Live-streaming video on platforms like Facebook, Instagram, and Twitch is all the rage for nonprofits and libraries who want to up their digital marketing game.

It may sound terrifying to the uninitiated, but take note: Live-streaming video is the most popular form of video content on the web today. With nonprofits across the sector continually being accused of shying away from the spotlight and spending all of their money on administrative costs, live-streaming video as an innovative way to get out of the shadows, become more transparent, and create an authentic connection with supporters—all things that nonprofits and donors alike are craving!

In this webinar, we will cover:

– Specific ways nonprofits and libraries can use livestreaming during the time of social distancing
– How to create a strategy and a plan for your videos
– A review of free and low-cost streaming and video tools
– Real-world examples from small nonprofits and libraries who are getting it right

Register here for the live webinar or to have early access to the recording when it becomes available – all in this place! No need to register in a separate place for recording access.

Slides and Checklisthttp://bit.ly/FLW-October7

Original broadcast October 7, 2020

Presenter ~ Julia Campbell
Julia Campbell has a long history of helping nonprofits find success using digital storytelling strategies. After 10 years in the nonprofit sector as a small shop development and marketing director, she founded J Campbell Social Marketing, a boutique digital marketing agency based north of Boston.

Julia received her Bachelor’s in Journalism & Communications from Boston University and earned a Master in Public Administration from Old Dominion University as well as a Certificate in Nonprofit Management from Tidewater Community College.

A Boston native, a Returned Peace Corps Volunteer, a mother of two, and a lover of activism and social causes, Julia helps nonprofits build movements and connect with supporters by effectively harnessing the power and potential of online marketing and social media tools.

Julia’s clients include small community-based nonprofits and large universities. She also offers small group coaching sessions, workshops & seminars and online trainings. The author of Storytelling in the Digital Age: A Guide for Nonprofits, Julia’s blog about online fundraising and nonprofit technology is #3 on the Top 40 Nonprofit Marketing Blogs and Websites for Nonprofit Marketers and Fundraisers and is consistently featured in the list of Top 150 Nonprofit Blogs in the world.

Julia has been featured on Maximize Social Business, About.com, MarketWatch, Alltop, Salon, Social Media Today, Forbes and Business 2 Community.

Outside the Library Walls: A Toolkit for Public Libraries Working with Patrons Experiencing Homelessness

Your webinar will be held on January 28, 2021,  2:00 pm – 3:00 pm  ET.

Login herehttps://attendee.gotowebinar.com/register/5917071712282976016

Within 7 days, the recording of this session will be available in our On-Demand section.


This program with give participants approaches on preventing conflict and creating empathy driven problem solving solutions to patrons experiencing homelessness. The participants will also learn applicable concepts to help implement unconventional, equitable, diverse and inclusive library programs outside of the traditional scope of public libraries.

Learning Objectives:
•Understand how to introduce and implement library services and programs to non-traditional library users
•Participants will acquire the necessary skills to recognize community partners who serve as an integral part in meeting
the needs of a specific community.
•Learn how to build a continuum of regular, sustainable, and quality library services for patrons facing homelessness and
their families
•Provide staff with tools to create problem solving techniques to resolve conflict.

Presenter ~ Nicole Bryan

Nicole Bryan is a Library Information Supervisor at Brooklyn Public Library, the fifth largest library system in the United States. She has spent her career within the social services arena, developing programs and meeting constituents’ needs.

Currently, Nicole assesses the delivery of library services, employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, New York. She received her MLS degree from Long Island University.

Staying Relevant in the Library Profession


Your webinar will be held on January 26, 2021,  10:30 am – 11:390 am  ET.

Login here: https://attendee.gotowebinar.com/register/1073751579232001808

Within 7 days, the recording of this session will be available in our On-Demand section.


Do you feel pressure from your employer, potential employer, educational program, or even yourself to expand your resume and your knowledge as it relates to library and information science? If so, join “Landing a Library Job” author, Deloris Foxworth, as she demystifies professional development in the library and information science profession.

Not only will she review different types of professional development opportunities, but she will also review criteria to help you assess where you are in your professional development journey, tips to get to where you want to be, and ways to keep track of it all.

Presenter ~ Deloris Jackson Foxworth

Deloris Jackson Foxworth is the author of “Landing a Library Job”. She has experience working in libraries and technology, a graduate certificate in career services, and master’s degrees in both library science and communication. Currently, she works as an instructional designer in the College of Agriculture, Food and Environment at the University of Kentucky (UK), teaches part-time in UK’s School of Information Science, and volunteers on UK’s Women’s Forum planning committee. Previously, she volunteered for two years as a professional development coordinator for a grassroots advising organization at UK. For more information about her and her book visit: http://ci.uky.edu/sis/blog/alumni-profile-deloris-foxworth or https://rowman.com/ISBN/9781538116999/Landing-a-Library-Job

Let’s Move in Libraries!

Your webinar will be held on January 21, 2020,  2:00 pm – 3:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/4909488052682037008

Within 7 days, the recording of this session will be available in our On-Demand section.


Join us for a webinar with Charlotte Mecklenburg (N.C.) Library and Let’s Move in Libraries! to learn how libraries of all sizes can incorporate walking into programs for all ages. How have libraries walked their book clubs and programming outside their walls? We will take the path less traveled into StoryWalk® and Walking Book Club to inspire you to get your library up and moving.

Learn how a highly partnered and anchored StoryWalk® or quick pop-up outdoor book walk opportunities have flourished during the COVID-19 social distancing. Explore your outdoor movement opportunities, walk programs and local history walks with us in this hour-long adventure.

Participants of this session will:

• Brainstorm ideas to incorporate walking into programming
• Determine barriers and corresponding strategies for developing outdoors programs, including working with partners and dealing with weather
• Discuss the benefit of outdoor walks for social distancing
• Outline an assessment strategy for outdoors and passive programs like a StoryWalk®

Presenter ~ Emily Nanney
Emily Nanney has worked in Charlotte Mecklenburg Library (CML) for 20 years. Since October 2018, she has been the education leader providing strategic oversight for programming and educational partnerships. Nanney previously held positions in children’s services including coordinator, manager and librarian. She was a 2018 Randolph Caldecott Selection Committee member, served as a member of the 2015 PLA Leadership Academy, was the team lead for the ALSC Institute, and project coordinator for the LSTA StoryWalk® Grant in 2018 for CML. Nanney holds an MLIS from the University of South Carolina and a BA in elementary education from the University of North Carolina-Charlotte.

Presneter – Dr. Noah Lenstra
Dr. Noah Lenstra, MLIS, is an assistant professor of Library and Information Science at the University of North Carolina at Greensboro, where he directs Let’s Move in Libraries. He is the author of Healthy Living at the Library (2020, Libraries Unlimited), and received (with colleagues from Wayne State and University of Oklahoma) a three-year grant from the Institute of Museum and Library Services to study how small and rural public libraries address health and wellness through public programs. He is a member of the Public Library Association’s Promoting Healthy
Communities Advisory Group and in August 2020 received an IMLS Early Career Award (RE-246336-OLS-20) to answer ‘How, why, and with what impacts do public libraries collaborate with others to co-develop programming around healthy eating and active living?