OnDemand Learning
Facilitating Civic Engagement with Pop Up Programming
In late summer of 2016, Skokie (IL) Public Library created a Civic Lab--a mobile, pop-up initiative to increase public discussion and civic literacy among library patrons of all ages. Hear from Christine Goertz and Amy Holcomb, two members of the Civic Lab team, to...
Creating Accessible Content Using Google
Did you know that we have a legal obligation to create accessible content? We'll explore the collaborative power of Gmail, Google Docs, and Google Slides in terms of making shareable and accessible l content. Learn how to make an attractive and accessible...
An Empathetic Approach to Customer Service Training
This informative and interactive program addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group discussion, we will look at special and...
Self-Care and Increasing Productivity While Avoiding Burnout
Increasing demands from our public for various library services can create an environment for burnout as a result of heavy workloads. While some stressors are unavoidable, prolonged exposure to stress can cause detachment, pessimism, and a loss of enjoyment...
Database Promotion from the Inside Out
This interactive presentation combines skills and techniques used for reference, outreach, and e-resources management to share guidelines to promote library databases. We’ll provide tips and tricks for quickly and thoughtfully evaluating and...
Library Outreach Reimagined: Operation Warm
Learn about an exciting new partnership implemented by Operation Warm (a national non-profit) and public libraries all across the United States. A Warm Welcome to the Library is a collaborative event designed to introduce under-served and low-income community...
Online Market Research Resources: Census.gov and More
Developing a new strategic plan? Tracking changes in the make-up of the people in your community: numbers, age, socioeconomic status? Reviewing the local job market? Looking for trends in business, government, climate, and culture? Identifying neighborhoods that...
Esports and Evidence Based Connected Learning
Scholastic esports is the balance between learning and play (centered around electronic/ video games) that meets kids where they are, leveraging their interest and passion for play in the communities they form while gaming. In this session, two librarians will...
Building CQ: Understanding Cultural Intelligence
You’ve heard of IQ and EQ, but what about CQ? Cultural Intelligence (CQ) refers to our ability to function effectively across national, ethnic, and even organizational cultural boundaries. Cultural Intelligence involves four interdependent...
Ready Reference
Ready for a ready reference update? Join us in this reference refresher to help find resources for the questions we are getting today, including: - online reference interviewing- handy websites for essential information- job hunting- elections- educational...
Formulating An Inclusive Marketing/Communications Strategy
Whether you want to grow a diverse audience, tell your library stories with a more inclusive lens, create messaging that is both respectful and accurate, and/or identify content that advocates for marginalized populations, this interactive and informative...
It’s Not Just for Kids: Bringing Play to Adult Programming
We all need to play! Most grown-ups, stuck in the repetitive cycle of #adult-ing, forget that play is just as important for adults as it is for children. This interactive and informative program will outline the need for play in adult lives and demonstrate...
Discovering Game-Based Learning: Ideas for Academic Librarians
In this session, the presenter will share theories of game-based learning and then discuss practical ways to bring it into academic libraries. Attendees will leave with ideas for how to implement game-based learning in their instruction sessions, during...
Library Displays and Passive Programming
How would you like to show your community that you are relevant, timely, and “in the know?” Use library displays to fill empty spaces, engage your patrons and promote your services. Library displays are a powerful tool that can be used to increase...
40 Marketing Resources in 60 Minutes
It’s easy to believe you have plenty of marketing information at your disposal—until you’re in the middle of a project and you run across a need you didn’t anticipate. Would you rather search in a panic, or have a great resource list at your fingertips? During this...
Color Theory Basics: Why Color Matters
Color impacts accessibility, design, and even our emotions! In this session, we’ll explore some of the interesting history and science of color theory and the basics of color theory through the lens of design. You’ll gain new insights into creating dynamic...
Developing Dynamic Leadership Skills
Some people seem to be natural leaders, yet anyone can develop the skill set needed with some practice, patience and experience. If you want to take your team, department, organization and career as far as it can go, then you will have to be willing to put in...
Going from Ordinary to Extraordinary: The Importance of Good Process Management
Process Management is a way of looking at and then controlling the processes that are present in an organization. As a business practice it encompasses techniques and structured methods. The goals include identifying and modifying existing processes so they align with...
Understanding 5G Wireless Networks
There has been a buzz surrounding Fifth Generation (5G) wireless networks for many years; but in 2019, cellular companies finally started widespread deployment. 5G technologies promise to change the way people communicate online with blazingly fast speeds connecting...
The Neuroscience of Making
Making and Makerspaces been growing in popularity in schools and libraries over the last few years. Opportunities for student-driven exploration and tinkering seem intuitively appealing to many teachers and librarians, and it turns out there are very good...