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20 Comics in 60 Minutes

  Library staff are expected and trained to provide readers advisory services, but sometimes providing readers advisory for comics and graphic novels can be a challenge.During this 20 Comics in 60 Minutes program, Amanda Jacobs Foust will bring library...

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20 Management Tips in 60 Minutes

  Managers are often overworked and underwhelmed. Especially if you’re in middle management, it can feel like everyone needs something from you. Fortunately, you can learn from some of the best practices in management to help you feel more successful in your work....

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The Quiet Approach to Serving Customers

  Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their requests. It can be...

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Keeping Kids Safe Online

Since the Internet is playing a huge role in most everything we do today, it is vitally important to understand how to stay safe online. Going further, children and young adults are immersed in technology these days and there are things they must know now to keep...

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