OnDemand Learning

More Ways Your Library Can Partner With the Federal Trade Commission

Libraries provide more advice and services to a broader array of people. Do you serve new arrivals or people with challenges reading English? What about teens or older people? Military families? Everyone is a consumer -- and crooks use clever schemes to defraud...

Memory Cafés and Libraries: How to Start and Sustain Dementia Inclusiveness in Library Settings

Public Services

Memory cafés are proliferating around the world and in the U.S., many libraries have joined the memory café movement to give people having dementia and their care partner’s regular opportunities for socialization and enjoyable, meaningful, engaging activities.This...

Top Online & Mobile App Homework Resources

Technology

As students head back to school and homework questions starting coming in, this webinar will keep you up to date with websites and apps that can help students stay on top of their assignments and find help when theyneed it. We will explore free and paid resources...

All About Audiobooks

Public Services

Discover why audiobooks have become so popular and how to best serve your patrons in a two-fold presentation. First, learn how to build a collection, utilize selection tools, and understand the unique traits that determine the quality of an audiobook, going beyond the...

Teens and Adults on the Autism Spectrum: How to serve this growing group

Children's and Youth Services

Teens and Adults on the Autism Spectrum: How to serve this growing groupAccording to the 2017 National Autism Indicators Report, about half a million adults on the autism spectrum will legally become adults in the next decade; Are libraries prepared for this?This...

Simple and Effective Slide Design for the Non-Designer

Technology

Slide/webinar designs seem to fall into three categories. Either you rely solely on slick pre-produced templates and commercial stock photos, you hire a graphic designer to create a stunning, customized presentation, or lacking any budget, you throw images and type on...

Free Emerging Tech Software

Technology

Are you interested in 3D printing or design? What about game development? Animation? Let's make it happen! Join us for a sampling of the latest (&free!) emerging technologies websites and tools for creating amazing digital content!SlidesOriginal broadcast - July...

20 Books to Recommend to Your Patrons (whether you have read them or not) and Why They Are Important

Collection Development

This presentation will highlight twenty (or thereabouts) books of note that librarians should know about and feel confident recommending to their patrons. The list will include fiction, non-fiction, and even a couple of really important kids books. A wide variety of...

Adult Cooking Programs in the Library: Make it Happen

Public Services

Eating together creates connections and fosters community. When aligned with the importance of promoting healthy living, it is only natural that the public library would provide classes in food preparation as part of a healthy lifestyle. The Maitland Public Library...

Leadership Redefined: Ownership Engagement Results

Management, Professional Development

Competitive, challenging and constantly shifting – that is today’s marketplace! It calls for a new style of leader. One that has the ability to see the big picture. Understand external trends. Implement strategy with one-hand tied behind your back. To succeed...

Attracting Today’s Volunteers to the Library

Public Services

Handout Handout Handout Handout Handout Handout Handout Volunteerism is changing. Libraries now have the opportunity to engage highly skilled volunteers who can bring their unique expertise to bear on the library’s mission. Actual success stories of...

Introducing Immersive Technologies for Libraries

Technology

Immersive Technologies imitate or extend our physical world via digital simulations to give us the sense of being completely absorbed into something. Spatial computing is a new form of immersive technology that combines computer vision and artificial intelligence to...

The Ten Behavioral Questions to Ask to Prevent a Bad Hire

Management, Professional Development

The risks and rewards of hiring the best employees for your organization may never be greater than it is today. The interview process is the vital part of the hiring process to cement the hiring of the right person, not the right resume and wrong person....

Teen Brain Development: Supporting, Programming, Advocating

Children's and Youth Services

Each age group of library users requires unique services and programming. Teenagers are the most under-served of all age groups, usually due to library staff’s uncertainty in providing services to a group they know (and/or remember) little about. Learn about the...

Get Started with Strategy: Practical Planning for the Future

Technology

How do we prepare for the future when the road ahead is unclear?What technological and social changes should our library be anticipating?What information do we need to begin strategic planning and how do we get it?How do we get our colleagues or stakeholders on board...

Telling Stories, Sharing Lives

Children's and Youth Services

Telling stories has been an important part of sharing experiences, transmitting cultural beliefs, and learning in many cultures. During this interactive presentation, we will explore the importance of storytelling to the creation and transmission of culture, talk...

From Genealogy to Genetics: Library Programming to Explore Your Roots

Reference

Are you patrons asking about DNA Testing? Expand upon your ability to help patrons explore their roots. This informative webinar with Margot Malachowski and Catherine Martin from the National Network of Libraries of Medicine offers ideas for free and easy family...

Teaching Library Customers How To Manage Their Facebook, LinkedIn and Twitter Information Streams

Public Services, Technology

Social media can be a useful tool for keeping in touch with family and friends, smart shopping, researching political ideas, planning vacations, and staying on top of emergency information from their local government. But too many library customers abandon social...

Get Prepared to Speak Impromptu

Management

The workplace offers countless opportunities to share one’s thoughts on different topics, some of which require us to spend time in advance planning, preparing, and practicing presentations that incorporate PowerPoint slides and/or other visual aids. Most of them do...

No, The Customer Isn’t Always Right

Customer Service

Anyone who has ever served a customer has been told that “The Customer is Always Right”. Even though we know the customer isn’t always right, (they lie, steal, manipulate etc.) it is important to remember that “the customer is always the customer”. The question...