OnDemand Learning
How to Plan a GivingTuesday Campaign
GivingTuesday 2020 reports are in – total giving increased from $1.97 billion to $2.47 billion in the United States alone, representing a 25% increase compared to GivingTuesday 2019. Read more here. This year Giving Tuesday is November 30 and it’s never too...
First Impressions Matter: How to Win Friends in Admissions and Influence Prospective Students
When students first “meet” your library, their impression is likely formed during an Admissions-led tour of campus. Have you ever been surprised or dismayed by something a tour guide said? Have you wanted to revise their script? This lively webinar will highlight...
Vetting Online Resources for Health and Well-Being – Who Can You Trust Regarding Medical Advice?
One of the more frustrating lessons most of us have learned during the pandemic is how much experienced degreed scientists and medical professionals can disagree. And how the body of knowledge about disease can shift and change rapidly. If you decided to...
Personal Knowledge Management: Strategies and Tools
How do you stay on top of the deluge of information related to your job and professional development? And how do you make sense of this information, apply it to achieve your goals, and share it with others? Personal knowledge management (PKM) offers a...
Outdoor Programming A-Z
With specific health and safety guidelines in place, outdoor programming is an innovative way to stay active, connected, and relevant in your community. This unconventional way of doing programs gains the attention of non-traditional library users by...
FHSLA/TBLC ~ Neonatal Intensive Care: The NICU Experience
Expecting and welcoming a new life into the world is an exciting time. Planning for and celebrating this new baby, or babies, should be the focus of all parents-to-be. But for parents and families that learn their newborn(s) need intensive care, starting life in a...
Media Literacy in Libraries
Libraries are at the center of information literacy. Though frequently used interchangeably, there is a distinct difference between media literacy and information literacy. Media literacy focuses on analyzing media content and the effect of media on society, while...
Bridging the Digital Divide – Lessons Learned During COVID
Is your library in a rural area? Are you serving a population with digital equity problems? Has everything gone digital but your region doesn’t have broadband access? This informative program is designed to share ideas and projects for bridging the digital divide in...
User Research Methods
Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and how we can improve. In this presentation, learn a variety of methods and how they can be conducted...
How to Hire Better Bosses! How to Strengthen Your Management Recruitment Strategies
A Gallup poll finds that organizations fail to choose the right candidate for leadership positions over 82% of the time. In terms of employee morale, exit interviews and workplace culture surveys show that toxic bosses are the number one reason employees leave or...
Project Management Tools and Techniques for Libraries
The tools and techniques of Project Management are useful in all aspects of professional and personal life. This webinar introduces essential concepts and strategies for Project Management specifically aimed at their use in libraries. Topics covered include...
Boost Website Engagement
Have you ever taken a look at your website visits and wondered, "how many of these people used our services"? This webinar will discuss best practices and tools available to make website visitors into a library user – something that is determined by an action...
Actively Anti-Racist Library Service to Leisure Readers: Foundations
Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the day-to-day...
Welcoming People Back into Your Libraries
Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as...
Child Sex Trafficking Prevention: Information and Tools for Libraries
What does child sex trafficking look like? Where does it happen online? What are the myths and realities? This program will discuss those myths and share statistics around child sex trafficking in the United States and share resources every library employee...
How to Turn Your Hobbies + Passion Projects Into Actual Income
Librarians are multitalented, multifaceted people. We are curious, we are always learning, and we can figure out how to do almost anything. We also tend to have a number of hobbies or passion projects. In our current world, many people have multiple streams of...
Makerspaces in 2022
So your library has a makerspace or is considering building a makerspace in the shadow of a pandemic. How does this "hands-on" space work now that social distancing and touching has become a "thing"? Learn about how to reimagine what makerspaces do post COVID...
How Do We S.E.R.V.E. Our Customers?
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is touted as the “be all and end all” of customer service – and it’s certainly important in today’s library world.And yet…there are some...
Bouncing Back: Developing Resilience Amid Challenges and Change
Challenges – check. Change – check and double check. Bouncing back? Maybe??? The real answer to that question is a resounding YES! Bouncing back sounds difficult, doesn’t it? So much comes at us these days in the realm of challenges and change. But let’s think about a...
Essential Morning Practices for Self-Care
Many people benefit by spending dedicated time each morning to look inward before they launch into the day’s activities. Such “morning practices” vary in length, focus, and the types of activity, but all provide nourishment and inspiration. This interactive and...