813-324-2901
Customer Service in a Digital World

Customer Service in a Digital World

As our primary contact points with many users continue to move to the digital world, how do we deliver quality service in an online environment? During this session, we will look at customer service online. We will explore: Customer Service tips for online reference...

read more
Delivering the Black-Tie Patron Experience

Delivering the Black-Tie Patron Experience

There is a “missing link” in organizations today. This link is the difference between just delivering “customer service” and wanting to deliver “Customer Experience”. This seminar will focus on giving your attendees the tools to use The Power of Hospitality to create...

read more