Employee Engagement and Employee Morale: What You Need to Know About Both for Your Organization
In management circles there are a lot of conversations about employee engagement but not as much about employee morale. Are the two concepts essentially the same thing or do they share marked differences? How much energy should we put into employee morale anyway? Is...
Young Professionals Webinar: Seven Workplace Concepts…Learned the Hard Way
Handout What is something that all of us have and that we work really hard to perfect, but now, due to our technology, it can be damaged as quick as 10 seconds?I’m looking forward to giving you the answer to this riddle and more when I present “Seven...
How Supervisors and Managers Can Inspire Their People to Care About Their Work (And Each Other)
We know that employees who care about their work will work harder, be more motivated, and be more invested in a positive outcome. But how do we actually get employees to care? Unfortunately, we can't simply force them to exude loyalty, but we can give them the...
How To Address Passive-Aggressive Behavior in the Library Workplace
The array of bothersome behaviors lumped under the label of “passive-aggressive” is easier to describe than define: 1. You assign a task, the employee or co-worker agrees, but it never gets done.2. When you ask what’s wrong, they tell you “everything is good” but it’s...
Personnel Skills for Library Managers and Supervisors
This webinar covers these six critical skills every library leader needs to have. Dr. Steve Albrecht will discuss the value of each, using practical definitions, examples, and ways to apply them for library staff members. 1. Safe and Legal Hiring Practices:...
Revitalize Your Friends of the Library by Understanding Today’s Volunteers
Handout Handout Handout Handout Handout Handout Volunteer service is a valuable strategy for community engagement, but traditional volunteer programs in libraries of all sizes need to be redesigned to work with today’s volunteers – many of whom have limited...
Networking for Introverts and Others Who Find Networking Challenging
A strong “I” on the Myers-Briggs test, early in her career Lauren Hays did not think she would engage in networking or find it easy. However, after learning practical strategies that she has implemented she can remain comfortably an introvert and also expand her...
Project Management
Start the new decade off, with help creating a toolbox of skills and resources to help you organize and bring projects to life. Whenever you are putting a project together, it is essential to keep timelines in check, follow up, and watch out for scope creep. In...
“I Need to do What?” Recognizing Institutional Barriers to Access “
Are you inadvertently creating access barriers that prevent your patrons from using the library? Do your policies and procedures create barriers for your community? This program will help you recognize institutional barriers and how they disenfranchise the populations...
Whose Idea was this Anyway? How to Pull off a How-To Festival
Learn how a handful of librarians from Jefferson-Madison Regional Library pulled together a How-To Festival featuring brief presentations and workshops from dozens of local individuals and community organizations, strengthening existing partnerships and...
How to Spark Community Conversations
Position your library at the heart of community dialogue examining hot topics and issues of local relevance. Host events with residents, experts, and leaders to build consensus, solve problems, share resources, and foster collaboration. This interactive and...
Business Writing for Results
Handout Business writing mastery emerges from an attention to quality and efficiency. The most effective writers in any workplace must craft highly focused descriptions, reports, analyses, proposals, and emails in tight timeframes for readers with...
Publishing for Tenure and Promotion
Each university has its own requirements for tenure and promotion. However, publishing is a common requirement at most institutions. In this informative program, you will learn about different avenues for publishing including within librarianship and outside of...
Rebranding Your Library…On a Budget
In 2018, the Union County Carnegie Library underwent a re-branding in conjunction with our building renovation. Hear details of our experiences and processes in this session, and learn marketing and social media strategies and best practices, how to create a marketing...
Auto What Libraries Can Learn from Other Organizations About Advocacy and Political Power
Tired of having to fight for monies from your city, county, state and nationally elected officials? Or of being short staffed and short on resources? Feel like libraries don’t have a strong enough voice with the politicians and decision makers? This...
Why You Need a Mentor (or Why You Should Be One)
You’ve probably heard that having a mentor can help your career. But how do you even get a mentor? And what do you do with a mentor once you find one? And while you probably have people in your life you consider role models, maybe you don't think you're ready to...
More Ways Your Library Can Partner With the Federal Trade Commission
Libraries provide more advice and services to a broader array of people. Do you serve new arrivals or people with challenges reading English? What about teens or older people? Military families? Everyone is a consumer -- and crooks use clever schemes to defraud...
Leadership Redefined: Ownership Engagement Results
Competitive, challenging and constantly shifting – that is today’s marketplace! It calls for a new style of leader. One that has the ability to see the big picture. Understand external trends. Implement strategy with one-hand tied behind your back. To succeed...
The Ten Behavioral Questions to Ask to Prevent a Bad Hire
The risks and rewards of hiring the best employees for your organization may never be greater than it is today. The interview process is the vital part of the hiring process to cement the hiring of the right person, not the right resume and wrong person....
Get Prepared to Speak Impromptu
The workplace offers countless opportunities to share one’s thoughts on different topics, some of which require us to spend time in advance planning, preparing, and practicing presentations that incorporate PowerPoint slides and/or other visual aids. Most of them do...