Personal Knowledge Management: Strategies and Tools
How do you stay on top of the deluge of information related to your job and professional development? And how do you make sense of this information, apply it to achieve your goals, and share it with others? Personal knowledge management (PKM) offers a...
Bridging the Digital Divide – Lessons Learned During COVID
Is your library in a rural area? Are you serving a population with digital equity problems? Has everything gone digital but your region doesn’t have broadband access? This informative program is designed to share ideas and projects for bridging the digital divide in...
How to Hire Better Bosses! How to Strengthen Your Management Recruitment Strategies
A Gallup poll finds that organizations fail to choose the right candidate for leadership positions over 82% of the time. In terms of employee morale, exit interviews and workplace culture surveys show that toxic bosses are the number one reason employees leave or...
Project Management Tools and Techniques for Libraries
The tools and techniques of Project Management are useful in all aspects of professional and personal life. This webinar introduces essential concepts and strategies for Project Management specifically aimed at their use in libraries. Topics covered include...
Actively Anti-Racist Library Service to Leisure Readers: Foundations
Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the day-to-day...
Child Sex Trafficking Prevention: Information and Tools for Libraries
What does child sex trafficking look like? Where does it happen online? What are the myths and realities? This program will discuss those myths and share statistics around child sex trafficking in the United States and share resources every library employee...
Volunteers in the Library: Coordinating Their Success
Volunteering can certainly be an experience. Making a volunteer experience truly rewarding takes coordination and care. Learn about the best practices for recruiting, training and supervising volunteers in the library. Get tips and strategies for making the volunteer...
Why DEI Training is Not Working
According to a McKinsey Report, organizations large and small spend an average of $8 billion dollars a year on diversity training. Nearly two-thirds of colleges and universities offer diversity trainings for faculty, staff, and students each year for an annual...
Peek Behind the Admin Curtain: Trustee Secrets All Library Staff Need To Know
Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the...
Negotiations/Asking for a Raise
Whether we’re starting a new job or working towards a promotion at our current one, we should be negotiating. Negotiation can be scary. But what’s even scarier is not doing it.Ideally, we’d all get offered the salary we want and deserve, but if you’ve been...
The Six Questions to Ask Yourself About Your Underperforming Employee
An underperforming employee affects everyone in the organization including their co-workers and their customers. For the supervisor or manager, this can mean working with the employees to establish better performance standards. But where do you begin? And how...
Ensuring a Leadership Pipeline with Succession Planning
Learn how to formalize talent development and ensure leadership continuity by developing and implementing a succession plan at your library. Don’t get caught off guard when a key staff member leaves! A succession planning process will help your library take time now...
Cultural Humility: What It Is and Why It’s Important to You and Your Library
Most libraries were founded decades ago when the cultural makeup of the area they are located in was very different. Although innovative librarians and library staff have created new and improved services to meet the needs of a more diverse population,...
How Do We Do That Again? Documenting Your Library’s Work
Are you in charge of creating documentation for the processes at your library? Do you feel overwhelmed by this task, or like you don’t know where to start? This class will break down documentation creation into manageable chunks using the five-step technical writing...
How to Improve Your Workplace When You are Not the Boss
t’s not enough to criticize and complain if you want to make your workplace better, particularly when you don’t have power or authority. Also, being right about the technical details of the problem and possible solutions is usually not enough either. You can...
Key Principles to Achieve Self Leadership
What passes for leadership guidance is often little more than lists of what we should and shouldn’t do, with a sprinkling of desirable skills, attitudes and aptitudes mixed in. And then, we’re told, if we relentlessly strive to be “authentic” and “empathetic,”...
Coaching Conversations for Better Results
By developing a coaching approach to conversations in the workplace, you can achieve greater results and contribute to the growth of the individuals and teams with whom you work. Posing questions in team conversations supports a collaborative approach to problem...
We Survived: Boosting Staff and Community Morale and Wellness During Crisis
Whether it’s a natural disaster or a pandemic, your library’s decisions and actions during a crisis matter. They will not only have a profound impact on your employees’ morale, but will affect your community for years to come. Learn how Springville Library managed...
How to Work with a Boss You Don’t Like
We all want to feel supported, trusted and understood by our bosses. But, in the course of our careers it does not always work out that way. In this one-hour interactive webinar you will learn practical steps to improving your most difficult boss relationships....
Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public
Empathy is generally defined as “the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.” As libraries continue to evolve to meet the needs of their users and communities, a barrier to...