Recognition & Gratitude: Why It Matters to Our Customers, Community and Profession
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” - William Arthur Ward No doubt about it, this year has been a rollercoaster ride of emotional uncertainty and almost daily wonders of what might happen next with the...
The Hows and Whys of Teaching Copyright
Your patrons need your help! Not just in doing research but in understanding copyright, so they can share their own work, and build on others' work. The good news is that librarians often know exactly what our patrons need to know -- we just have to know how to talk...
Compassion Fatigue During a Crisis: Recognize and Heal
Have you ever wondered if you have compassion fatigue? In this interactive and informative program, we will explore the concept of compassion fatigue, which can set in after time spent caring for others. Compassion fatigue is a type of emotional labor that can cause...
The Value of Simplicity in Library Operations, Policies and Life
There is an art and beauty to making things simple. It is selfless. Itmakes things simple for yourself, but more importantly it make things simple for others. Simplicity in the library can be such a huge advantage. Over time, organizations pick up complexities...
Webinar: When Opportunity Knocks, Will You Be Ready? Understanding Your GPV
When opportunity knocks, how will you know if you are a good fit for that opportunity? Sometimes we just “assume” that a new opportunity is something we should pursue. But knowing our gifts, passions, and values (GPV) can give us an instant answer as to whether this...
Library Marketing – PR 101: You Shouldn’t Just Throw Press Releases Out There
Want to know one of my biggest pet peeves about marketing? When the terms “PR” and “marketing” get confused, mixed up, and our practice and expectations get out of whack. Let’s fix that today! We will talk about the basics of PR (including building good media...
Goal Setting in Times of Uncertainty
One of the keys to a well-run organization is a structured goal setting process. Managers can ensure employee buy-in with a process that involves the employees in setting annual goals. This is also an opportunity to create alignment between individual goals and...
Let’s Make a Mind Map!
You may have heard the term “mind mapping.” But have you ever wondered exactly what it means? Does it mean we are going to study the brain? No 😊 – I don’t think a 90-minute webinar could quite cover that complex organ! However, we are going to unleash our...
Skills for the Accidental Volunteer Coordinator
This session will act as a crash course for newly minted Volunteer Coordinators. We’ll cover not just the basics of running your program but will show you how to excel and realistically build a fabulous volunteer program that benefits your organization, your...
Managing Your Online Presence: A Primer For Library Professionals
Are you interested in learning how to create and manage a professional online presence? If so, please join us for a webinar describing strategies for creating and managing professional online profiles using tools such as social media, blogs, and more. Managing your...
Handling Negative Feedback Online: Strategies for Your Library
We all dread it: the negative comment. Whether it's on a blog post, in an email or on a social media channel, negative feedback can quickly demoralize us and leave us wondering how to handle it. In this webinar we'll examine the most common kinds of negative...
Conflict in a Peaceful Workplace
Conflict is inevitable, and can occur in many forms. In essence, conflict can occur anytime two or more people do not agree. This disagreement can lead to frustration which can then develop rapidly into anger and finally, if not handled, can degenerate to aggression...
Effective Communication During a Conflict
We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us–unites...
Leading Your Remote Work Team Through A Crisis: 5 Strategies To Keep Your Team Connected, Motivated and Productive
For many, leading a remote work team is new and presents the traditional challenges of how to keep your team focused, engaged, and achieving their goals. But leading a remote team in times of crisis requires a whole new level of leadership. Just covering the...
Revisiting Two Classic Books: Think and Grow Rich and The Seven Spiritual Laws of Success
Think and Grow Rich by Napoleon Hill has been called the ""Granddaddy of All Motivational Literature."" It was the first book to boldly ask, ""What makes a winner?"" Originally published in the 1940’s, Think and Grow Rich continues to be one of the most popular books...
Creating a Drama Free Workplace Through Focused Team Development
Whether you are a newly developing group or tight-knit team who has worked together for several years, there is always the potential for unintended and unwanted drama. Even those who prefer not to contribute can be tempted into conversation that can quickly...
Change Your Thinking…Change Your Life. But How?
As the CO-VID 19 crisis has shown us once again, situations appearing to be out of our control have a huge impact on our lives and well-being. And while the crisis may seem to be out of our control, how we handle the circumstances of the crisis is something...
The Basics of Business Grammar You Needed to Know Yesterday
Challenge: Have you ever wondered whether a point of grammar or diction is correct? When should you use I, me, or myself? Is that comma after me in the previous sentence acceptable? What’s the difference between I will work and I will be working? Which is...
Innovation During COVID-19
COVID-19 has disrupted the way libraries serve their communities. Since early March, libraries across the United States shuttered their doors and transferred as many services as possible to an online modality or curbside services. The import of these actions...
Self-Care and Increasing Productivity While Avoiding Burnout
Increasing demands from our public for various library services can create an environment for burnout as a result of heavy workloads. While some stressors are unavoidable, prolonged exposure to stress can cause detachment, pessimism, and a loss of enjoyment...