Learning to Love and Leverage a Remote Workplace
The current pandemic has forced many workplaces to operate remotely. How do you conduct productive meetings, manage staff, and move projects forward in this environment? What tools can help foster engagement and collaboration? Our speakers will examine best practices...
Transferrable Skills and the Empowered Employee
Library managers are in a key position to empower their employees and capitalize on the strengths of individual staff under their supervision. Often times staff will join a library or department with a unique set of skills that can be transferred to benefit their new...
English for Nonnative Professionals
English for Nonnative Writers helps business professionals with a sound approach to writing effective business documents in Standard English. This webinar lays a foundation to help nonnative speakers of any language to strengthen their basic English skills. It covers...
How to Teach Civilly in an Uncivil Environment
Conspiracy theories, misinformation, cyberbullying, arguments and much more happen online every second of the day. Librarians frequently interact with their patrons in this fraught environment. How can we teach civil discourse with so much incivility? Carrie...
Strategic Planning: A Simple 6-Step Process
Library leaders expend time, money, and energy on strategic planning, yet so many strategic plans fail to drive motivation, effort or change. By building on a simple 6-step process and exploring their reasons for planning, libraries of all sizes can lead a...
Staying Relevant in the Library Profession
Do you feel pressure from your employer, potential employer, educational program, or even yourself to expand your resume and your knowledge as it relates to library and information science? If so, join “Landing a Library Job” author, Deloris Foxworth,...
Welcoming Deaf and Hard of Hearing Patrons to Your Library
In this interactive webinar, you’ll learn communication tips for interacting with deaf and hard of hearing patrons, information about American Sign Language and Deaf Culture, and even some basic ASL vocabulary to introduce yourself and help patrons navigate the...
How Your Language Rules Your Mind
When we hear someone say, “Watch your language,” we often think of cursing, intentionally belittling someone, or being defensive. And of course, we need to watch our language regarding those areas. Have you ever considered, though, how you talk to yourself? Or about...
Understanding Community Needs
How do we know what our users need? Do they really like our services? Why are they using some resources but not others? What do we need to know to plan and engage our students, our public, and our overall community? During this interactive webinar, we will explore how...
Feedback that Works
Giving effective feedback can be rewarding – and challenging! This webinar will teach us tips on effective coaching and counseling that will help reduce the need for reprimands – whew! What a relief! You’ll know when to use which technique, why it’s important to...
FHSLA – Consumer Health Information Specialization and NNLM funding opportunities
The first half of this one-hour presentation will introduce the Consumer Health Information Specialization (CHIS), a certificate program from MLA that helps library staff develop essential skills for providing health information to community members. The webinar will...
21 Things To Do For Yourself in 2021
Many of us are in the habit of being busy. So busy in fact, that we leave little time for ourselves which can lead us to a less fulfilling life than we had dreamed and believed was possible.A New Year approaching is an opportunity to stop, breathe and reflect on who...
The Art of Communication
Have you ever worked with some who “just doesn’t get it??" Maybe the reason they don’t “get it” is that the two of you are on different “communication” wavelengths. Or perhaps it’s because one of you isn’t listening – and that must be them, right?? In this 90-minute...
Added Value Negotiating: Helping Library Leaders Build Balanced Deals
As a training topic, negotiation skills often create anxiety for the partici-pants. If they have experienced a typical “I Win-You Lose” negotiation sem-inar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to...
Delegating Effectively: When, How, and To Whom?
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you! In this...
The Accidental Teen Librarian
Kids are staying out once school is over, eager to hang out with their friends and relax before the pull of homework takes over. But where do they go after school, before mom/ dad/caregivers leave work? To the library of course! Libraries are the after school hangout...
The Power of Words
Want to have more engaging conversations with your peers and patrons? Want to learn the words to avoid because they initiate resistance? This webinar is for you! Words weld extreme power. More so when non-verbal actions can’t offset a miscommunicated vocabulary...
Understanding Yourself as a Supervisor
As a supervisor, it comes as no surprise to you that no two people are alike. Sometimes one person can even behave differently from day to day! The differences people exhibit can add interest and creativity to your workplace. But if you don’t understand what’s behind...
Recognition & Gratitude: Why It Matters to Our Customers, Community and Profession
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” - William Arthur Ward No doubt about it, this year has been a rollercoaster ride of emotional uncertainty and almost daily wonders of what might happen next with the...
The Hows and Whys of Teaching Copyright
Your patrons need your help! Not just in doing research but in understanding copyright, so they can share their own work, and build on others' work. The good news is that librarians often know exactly what our patrons need to know -- we just have to know how to talk...