Negotiations/Asking for a Raise
Whether we’re starting a new job or working towards a promotion at our current one, we should be negotiating. Negotiation can be scary. But what’s even scarier is not doing it.Ideally, we’d all get offered the salary we want and deserve, but if you’ve been...
The Six Questions to Ask Yourself About Your Underperforming Employee
An underperforming employee affects everyone in the organization including their co-workers and their customers. For the supervisor or manager, this can mean working with the employees to establish better performance standards. But where do you begin? And how...
Ensuring a Leadership Pipeline with Succession Planning
Learn how to formalize talent development and ensure leadership continuity by developing and implementing a succession plan at your library. Don’t get caught off guard when a key staff member leaves! A succession planning process will help your library take time now...
When Programming Isn’t Fun Anymore: Fighting Job Burnout and Relighting Your Program Fire
Job-related burnout is especially prevalent in youth services, particularly during summer reading. We have had many bright young minds in this vocation burn out and change departments or career paths due to job-related stressors. This session will be all about...
Video Captioning
In this session, participants will learn the basics of video captioning. This webinar will be covering why it’s important to caption your videos, the problem(s) with automatic captioning, what (free) captioning tools you can use to caption your videos, how to...
Cultural Humility: What It Is and Why It’s Important to You and Your Library
Most libraries were founded decades ago when the cultural makeup of the area they are located in was very different. Although innovative librarians and library staff have created new and improved services to meet the needs of a more diverse population,...
How Do We Do That Again? Documenting Your Library’s Work
Are you in charge of creating documentation for the processes at your library? Do you feel overwhelmed by this task, or like you don’t know where to start? This class will break down documentation creation into manageable chunks using the five-step technical writing...
After Teen Services: Library Programming and Outreach for the New Adult
According to the Pew Research Center over 50% of people between the ages of 16 and 29 visit a bookmobile or library each year. However, libraries often omit this new adult population from dedicated programming and outreach. During this two-hour session, we will...
Bookclub Reboot
Is your book club feeling stale? Are you struggling to keep readers engaged? In this session, the authors of “Book Club Reboot: 71 Creative Twists” (ALA Editions, 2019) will share real examples of out-of-the-box book clubs from around the country that will help you...
How to Improve Your Workplace When You are Not the Boss
t’s not enough to criticize and complain if you want to make your workplace better, particularly when you don’t have power or authority. Also, being right about the technical details of the problem and possible solutions is usually not enough either. You can...
Mindful Leadership – How Ancient Tibetan Healing Tradition Can Help You’ll to Become a Better Leader of the Future
Leadership is often perceived as something heavy, something that comes with a lot of responsibilities. What if every one of us can be a great leader? What if we can reconsider our perception of leadership and make it something easy, fun and enjoyable without any...
Overcoming Adversity – The Path to Resilience
This interactive storytelling session encompasses Oleg’s personal journey of overcoming adversity and is filled with actionable and applicable steps that attendees can use to develop self-efficacy, optimism, resilience, hope and sense of purpose during times of...
Coaching Conversations for Better Results
By developing a coaching approach to conversations in the workplace, you can achieve greater results and contribute to the growth of the individuals and teams with whom you work. Posing questions in team conversations supports a collaborative approach to problem...
We Survived: Boosting Staff and Community Morale and Wellness During Crisis
Whether it’s a natural disaster or a pandemic, your library’s decisions and actions during a crisis matter. They will not only have a profound impact on your employees’ morale, but will affect your community for years to come. Learn how Springville Library managed...
Diffuse the Situation: Using Conversation to Build Empathy and Trust With the Public
Empathy is generally defined as “the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.” As libraries continue to evolve to meet the needs of their users and communities, a barrier to...
Excel for Technical Services
This webinar will demonstrate features of Excel that can make data easier to both read and analyze. Presenter, Karen Kohn, will walk through each step using a report generated from the ILS. The first half of the session will focus on viewing lists of items and ways to...
Level Up: Increased Community Engagement Through Moves Management
Handout Are you ready for new strategies to reach underserved communities? Do you want to convert non-users into your biggest fans? Come learn how to move people up the engagement ladder by using innovative tactics borrowed from philanthropy, political...
FHSLA /TBLC Mental Health Awareness
No one is immune from the toxic stress caused by the COVID-19 public health crisis. Learn about resources to build resilience to the stressors of daily life, especially during the past year of quarantine and physical distancing, and to better manage your mental...
Teaching Better Online Privacy
Jessamyn West has been helping people with their computers in rural Vermont for 15 years and she’s created a simple privacy toolkit to help people understand the complicated world of online privacy. She’ll share her talk and the resources she uses to support the talk...
Tools for Tense Situations: Reducing Conflicts With Patrons As Libraries Return to the New Normal
Steve is a leading national expert on library service, safety, and security. He has written 24 books on business, HR, leadership, security, and criminal justice topics. Steve has taught library training programs, both live and online, since 2000. As libraries...