It is one thing to collect feedback and data about how users use your services, but turning that raw data into insight and action is a different story. We’re often overwhelmed by the work of data collection in the first place, let alone making use of it. In this webinar, Michael Schofield presents a straightforward and free system for both organizing and making sense out of user research and how it can play the role it should in decision making.
Original broadcast February 21, 2018
Biography ~ Michael Schofield
Michael Schofield (@schoeyfield) is a front end developer slash librarian specializing in interaction and user experience. He writes a ton and speaks at a variety of conferences about design triggers, responsive web design, lean code, content strategy, user engagement, and pushing the #libweb forward.