Employee engagement trumps customer engagement … every single time! The relationship you build with your employees is more important than the relationship you build with your customers. Yes, I just said that. Think about it! In today’s world it is not your product or service that is growing your organization, it’s the experience your customers tweet and post about. The path to organizational growth is through employee engagement.
In this program your leaders will discover why engaging today’s employees is different, how to build a culture that makes the best and the brightest want to beat a path to your door. How to use employee engagement as the ultimate competitive advantage. Happy employees deliver great customers service & happy customers come back time after time!
At the conclusion of webinar, participants will be able to:
Understand why employee engagement is key to success
Why today’s employees are different; how engaging them has changed
The one and only strategy you need as a leader
Your personal plan of action to ensure you build a culture that inspires ownership at every level to get results at every turn
Original broadcast April 18, 2017
Biography ~ Elliott Powell
Voted one of the Top 15 Business Growth Experts to watch by Currency Fair, Meridith Elliott Powell is an award winning author, keynote speaker and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare and finance. Meridith worked her way up from an entry-level position to earn her seat at the C-Suite table. She is Certified Speaking Professional, a designation held by less than twelve percent of professional speakers, and a member of the prestigious Forbes Coaching Council.
She has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of four books, including Winning In The Trust & Value Economy (a finalist in the USA Best Book Awards) and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose about how to build cultures the inspire ownership at every level to create profits at every turn. Meridith writes, speaks and is passionate about helping her clients understand everything they need to know about how to make this economy start working for them.
When not working, Meridith can be found on her mountain bike, hiking her favorite trail and chasing little white balls on golf courses ‘round the country!